NORTH ADAMS, Mass. — MountainOne announced the promotion of Sarah Bloom to Officer, Operations Manager.

 

In this elevated role, Bloom is responsible for developing and maintaining operational workflows, supporting the implementation of new service and product offerings, and contributing to initiatives that enhance internal operational processes across the organization.

 

Bloom joined MountainOne Bank in January 2021 as an E-Services and Operations Specialist II. She was promoted to Junior Operations Analyst in 2024 and advanced again in 2025 to Operations Analyst. Prior to joining MountainOne, she served as a Senior Loan Systems Specialist at Berkshire Bank.

 

A graduate of Massachusetts College of Liberal Arts, Bloom holds a Master of Business Administration. She resides in North Adams, Massachusetts, with her boyfriend, Ross Burnham, and their two Australian shepherds, Tasha and Bodie.

 

Bloom is an active member of the MountainOne Communications Committee, serves on the North Adams Planning Board, and is a member of the Massachusetts College of Liberal Arts Alumni Board of Directors. In her free time, she enjoys playing hockey with her father, participating in fitness activities, and spending time with family.

 

"One of the most exciting parts of my job is the opportunity to explore new and innovative ways to improve our services, products, and internal processes. At the core of our success is our ability to consistently deliver solutions that create measurable value for our customers. We continually evolve to meet their expectations, and I feel fortunate to work for an organization that not only listens to its customers but takes meaningful action toward fulfilling their needs," said Bloom.

 

"We're pleased to announce Sarah's promotion to Officer, Operations Manager," said Mike MacArevey, Senior Vice President, Senior Operations Officer at MountainOne. "Sarah's analytical strengths, collaborative spirit, and dedication to excellence reflect the values we strive for at MountainOne, and we're grateful for the contributions she brings to our team."