MountainOne Bank Promotes Officer, Operations Manager

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NORTH ADAMS, Mass. — MountainOne announced the promotion of Sarah Bloom to Officer, Operations Manager.
 
In this elevated role, Bloom is responsible for developing and maintaining operational workflows, supporting the implementation of new service and product offerings, and contributing to initiatives that enhance internal operational processes across the organization.
 
Bloom joined MountainOne Bank in January 2021 as an E-Services and Operations Specialist II. She was promoted to Junior Operations Analyst in 2024 and advanced again in 2025 to Operations Analyst. Prior to joining MountainOne, she served as a Senior Loan Systems Specialist at Berkshire Bank.
 
A graduate of Massachusetts College of Liberal Arts, Bloom holds a Master of Business Administration. She resides in North Adams, Massachusetts, with her boyfriend, Ross Burnham, and their two Australian shepherds, Tasha and Bodie.
 
Bloom is an active member of the MountainOne Communications Committee, serves on the North Adams Planning Board, and is a member of the Massachusetts College of Liberal Arts Alumni Board of Directors. In her free time, she enjoys playing hockey with her father, participating in fitness activities, and spending time with family.
 
"One of the most exciting parts of my job is the opportunity to explore new and innovative ways to improve our services, products, and internal processes. At the core of our success is our ability to consistently deliver solutions that create measurable value for our customers. We continually evolve to meet their expectations, and I feel fortunate to work for an organization that not only listens to its customers but takes meaningful action toward fulfilling their needs," said Bloom.
 
"We're pleased to announce Sarah's promotion to Officer, Operations Manager," said Mike MacArevey, Senior Vice President, Senior Operations Officer at MountainOne. "Sarah's analytical strengths, collaborative spirit, and dedication to excellence reflect the values we strive for at MountainOne, and we're grateful for the contributions she brings to our team."

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New Eagle Street Shop Has the Perfect Toppers

By Breanna SteeleiBerkshires Staff

Tip Top Hats sells Patricia Welch's handmade designs and more commercial products at lower prices. 

NORTH ADAMS, Mass. — The city has a millinery for the first time in more than 40 years. 

Patricia Welch, who has more than 60 years of hatmaking experience, recently opened Tip Top Hats at 16 Eagle St.

Welch said she has always been fascinated by hats and has seen many fashion trends. She's particularly interested in the mod movement.

"It's just something that I have a facility for and have been doing for so long, it's kind of second nature," she said. "It's over 60 years since I’ve been making hats, not all the time, but on and off for a long, long time. So I had a lot of life experience to draw from. I've seen many, many fashions come and go. Being a child of the '60s, I was heavily influenced by the mod movement, fashion movement, and it has stuck with me all these years."

Welch previously owned a shop in Gloucester before moving to New York in the late 1990s. Her work has been featured in juried shows and she's done design consulting.

While she worked in engineering and exhibiting designs, she always made her hats. It all started when she was 13 years old and had to solve a problem.

"I used to go riding on motorcycles with no hat on, no helmet, and your hair would get terribly knotted up," Welch said. "So the first time I made a hat, it was kind of a little bonnet of cotton that just tied under my chin, and it was just to keep my hair from getting tied in knots by the wind."

She came across the "for rent" sign on storefront in May and made a decision she would like to occupy it. She opened on July 1 during First Friday.  She said it was a great way for her to get out of retirement.

"Kind of impulsive, but you know I'm not young, and tired of being retired, basically," Welch said. "So this is a wonderful, fun experience, and I think it'll bring more to Eagle Street."

Millinery shops were a mainstay of women's and men's fashion well into the 1960s. At one time, North Adams had three or four independent millinery shops plus departments in some of its stores, like Roberts Co. and the Boston Store.

They began closing down in the 1960s because of owners' retirements or deaths, dislocation because of urban renewal, and changing fashions. The last ones were the Style Shoppe and Hollywood Millinery (then Hollywood Fashions) in the early 1980s. 

Welch has hats made from straw, fake fur, wool, leather, and more. Her designs can take hours to complete.

"I start by having an idea in mind for the style that I want to work on, and then I'll pull from my textiles and make a selection that would all work nicely together, so that I can I can make a particular style using various textiles from the same group, so it becomes a collection rather than just a random bunch of hats," she said.

She wants to have something for everyone, and since her one-of-a-kind hats can be pricey, she has  commercially hats that are moderately priced.

"Typically in finishing a hat, there's handwork, which is why they become more expensive. Because some hats I spend well, literally hours on," she said.

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