National Grid Urges Customers to Be Aware of Rising Scam Calls

Print Story | Email Story

WALTHAM, Mass. — National Grid is alerting customers to be aware of scam calls targeting residents and businesses across its service territory.

If contacted by someone claiming to represent the company, National Grid recommends that customers always ask for identification.

These scams typically involve callers claiming a customer's account is past due and threatening immediate service disconnection unless payment is made. Scammers may also use "spoof" phone numbers, so calls appear from National Grid.

National Grid reminds customers that while the company may contact customers regarding their accounts or service, it will never demand immediate payment through prepaid cards, gift cards, wire transfers, cryptocurrency, or third-party payment apps.

Customers should be aware of common red flags, including:

  • Threats of immediate service disconnection without prior written notice
  • Requests for personal, financial, or account information
  • Demands for immediate payment using prepaid or non-traditional payment methods
  • Callers who cannot verify account details

National Grid encourages customers to verify any suspicious communication by contacting the company directly using the phone number listed on their bill. Customers should never provide personal or financial information to an unsolicited caller.

If you suspect a scam, hang up immediately and report the incident to National Grid or local law enforcement.

If you would like to contribute information on this article, contact us at info@iberkshires.com.

Pittsfield School Committee OKs $87M Budget for FY27

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The School Committee has approved an $87 million budget for fiscal year 2027 that uses the Fair Student Funding formula to assign resources. 

On Wednesday, the committee approved its first budget for the term. Morningside Community School will close at the end of the academic year and is excluded. 

"This has been quite a process, and throughout this process, we have been faced with the task of closing a $4.3 million budget deficit while making meaningful improvements in student outcomes for next year," interim Superintendent Latifah Phillips said. 

"Throughout this process, we've asked ourselves, 'What should we keep doing? What should we stop doing? And what should we start doing?' I do want to acknowledge that we are presenting a budget that has been made with difficult decisions, but it has been made carefully, responsibly, and collaboratively, again with a clear focus first on supporting our students."

The proposed $87,200,061 school budget for FY27 includes $68,886,061 in state Chapter 70 funding, $18 million from the city, and $345,000 in school choice and Richmond tuition revenues.  It is an approximately $300,000 increase from the Pittsfield Public Schools' FY26 budget of $86.9 million. 

The City Council will take a vote on May 19. 

Thirteen schools are budgeted for FY27, Morningside retired, and the middle school restructuring is set to move forward. The district believes important milestones have been met to move forward with transitioning to an upper elementary and junior high school model in September; Grades 5 and 6 attending Herberg Middle School, and Grades 7 and 8 attending Reid Middle School. 

"I also want to acknowledge that change is never easy. It is never simple, but I truly do believe that it is through these challenges that we're able to examine our systems, strengthen our practices, strengthen our relationships, and ultimately make decisions that will better our students," Phillips said. 

Included in the FY27 spending plan is $2.6 million for administration, $62.8 million for instructional costs, $7.5 million for other school services, and $7.2 million for operations and maintenance. 

Assistant Superintendent for Business and Finance Bonnie Howland reported that they met with Pittsfield High School and made two additions to its staff: an assistant principal and a family engagement attendance coordinator.

In March, the PHS community argued that a cut of $653,000 would be too much of a burden for the school to bear. The school was set to see a reduction of seven teachers (plus one teacher of deportment) and an assistant principal of teaching and learning, and a guidance counselor repurposed across the district; the administration said that after "right-sizing" the classrooms, there were initially 14 teacher reductions proposed for PHS. 

View Full Story

More Pittsfield Stories