BRTA Announces New Driver Schedule
PITTSFIELD, Mass. — Berkshire Regional Transit Authority (BRTA) announced that its new driver schedule has taken effect, ending months of route cancellations and ensuring more reliable service for riders.
Kathleen Lambert, administrator for BRTA, said that developing the new schedule was a milestone, and the process was a cooperative effort among Teamsters Local Union 404 drivers; Transdev and Keolis, public transportation management; and the BRTA administration.
Lambert offered thanks to the partners who made the effort possible and added, "BRTA would also like to thank our loyal riders who have suffered through some tough times. Thanks for sticking with us."
Lambert said service improvements are also coming in the form of new Intelligent Transportation System software, which will offer customers tools to understand if a service interruption has occurred and help answer questions like, "Where is my bus?"
"Text messaging and new online apps will provide more detailed information about all our service alerts," she said.
For more information, visit berkshirerta.gov.
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