MassRMV Preparing for High Customer Volume During February Vacation Week

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BOSTON — The Registry of Motor Vehicles (RMV) is preparing for a high volume of in-person customer service transactions during school vacation week which is scheduled to take place the week of Feb. 21, 2022.  
 
The RMV traditionally sees a high volume of customers at its statewide Service Center locations during this annual vacation week, and encourages customers to schedule appointments for required in-person transactions and avoid unnecessary visits by using Mass.Gov/RMV to conduct more than 40 RMV online transactions.  
 
“The RMV historically experiences a higher volume of in-person transactions during February school vacation week, and we encourage customers to schedule appointments, plan ahead, and conduct transactions online," said Registrar of Motor Vehicles Colleen Ogilvie. “Scheduling appointments ahead of time and arriving prepared for required Service Center visits will provide flexibility and help customers save time for more enjoyable activities."
 
The Registry anticipates a higher volume of students will be seeking to secure learner's permits during the vacation week.  Customers who are requesting learner's permits need to begin the application process with an in-person visit at an RMV Service Center location and are encouraged to complete their application online at Mass.Gov/RMV.  The learner's permit exams can then be taken online after initial application requirements have been fulfilled.  
 
The RMV has made available a new informational online portal to provide easy access to a variety of educational resources and materials that can be used to help guide first-time drivers, and parents and guardians of Junior Operators, through the detailed step-by-step process of securing a Massachusetts driving credential. The portal can be found at https://www.mass.gov/guides/first-time-driver-start-here. 
 
Highlights of the key features of the online portal are as follows:
 
Steps to Getting a Driver's License – Information regarding the requirements for RMV learner's permits and road tests, and links that can be used to schedule appointments.
 
Parent/Guardian Information – Information regarding Driver's Education Programs, the Parent Supervised Driving Program which provides a methodical approach to teaching requisite driving skills, and Junior Operator License (JOL) requirements including details on certain motor vehicle citation penalties which are imposed by the Junior Operator and the Safe Operator Law.
 
Safe Driving Tips – Links to educational YouTube videos that highlight MassDOT's “Scan the Street for Wheels and Feet" campaign which addresses specific roadway safety topics such as being cognizant of pedestrians and bicyclists, mirrors and blind spots, and a “double threat" when pedestrians are crossing multiple lanes of traffic that are heading in the same direction.
 
Studying for Learning's Permits and Road Tests – Links to helpful practice exams for learner's permit exams and the option to download the Massachusetts Driver's Manual at no cost or purchase a hard copy of the manual which will be mailed to the customer, informational videos to become familiar with maneuvers that are evaluated during road tests, and links to specific requirements for applicants and sponsors.
 
Time to Take Your Permit – Links to the learner's permit application process, detailed instructions for taking the exam online, and alternative options that are available to take the exam.
 
The RMV also offers online practice learner's permit exams which can be accessed by customers through Mass.Gov/RMV or by logging into their myRMV account.  Customers can also purchase a copy of the Massachusetts Class D (Passenger) Drivers Manual and Commercial Driver's License Manual online using their myRMV accounts, instead of visiting a Service Center. Ordered manuals will be mailed to customers within 7-10 days of purchase.
 
Additional information on RMV service offerings and appointments can be found at www.Mass.Gov/RMV, including more than 40 transactions that can be conducted online, by mail, or by phone.  The RMV recommends that all customers get ready online before their appointment.
 
Appointments for many RMV transactions can also be made at AAA customer locations if the customer is a member of AAA.
 
Customers who are fully vaccinated are allowed to go without face coverings in RMV Service Center locations unless the city/town where the center is located has an Indoor Mask Mandate. Customers who are not yet fully vaccinated are required to wear face coverings in RMV Service Centers.
 
 
 

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Texas-Style Barbecue Opens for Lunch, Takeout in Downtown Pittsfield

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — FireKing BBQ is making it easier to find its smoked ribs — they're in the Clocktower Building in downtown Pittsfield.

Owner Ethan Sumner has been operating as a catering service for more than a decade, with a mobile smoker for his award-winning barbecue.

"We specialize in low and slow cooking as well as grilling over charcoal and hardwoods," he said. "We love using cherry wood, apple wood, and a little kiss of hickory wood in all of our cooking. Most of our cooking, I should say. And we don't use any propane. I'm a purist in that sense. I love cooking over open flame and hot coals."

He works alongside Robear Robespierre, who helps with Sumner's sales and distribution.

Sumner said he spends hours cooking his meat, like his baby back ribs that won him first place in the 2019 Grillsdale competition in New York State. It takes him about six hours, two of them smoking at 250 degrees, to cook the ribs.

He said he wanted a space to be able to keep up with demand. Business dropped off every winter because people think of barbecue as outdoor food, and while he will cook outside even in negative temperatures, an indoor space lets him serve year-round, including football season and the Super Bowl.

He is now located at 75 South Church St. and he is no stranger to the building. Sumner had run the publication Berkshire's Best: Buys, Business, and Beyond out of the building so he knew its possibilities.

"It's funny how I've come full circle here back into the building. So I've always kind of seen this space. But I was never into culinary then. I was into publishing. So this is 13 years in the making, and I had my paper for 13 years, which again, is coincidental," he said. "So I just really like this space. It's modern. It's nice. It's clean, and that's how my food is. It's clean. It's fresh, and it's local, just like me." 

Sumner is originally from New York City and made his way to Great Barrington with his family. One of the inspirations behind his business was his father, who loved to grill outside.

"Even when we lived in New York City, he would go on the terrace of our 36-story apartment building on the third floor there was a terrace, and he would always cook on a Weber charcoal grill with charcoal, and I always was fascinated by that. And he always loved cooking outside, and he loved cooking over charcoal. And he would always make this mustard and tea leaf steak," he said. "That was a standout. It was a family favorite of ours and I could always taste the difference between something that was cooked [with charcoal]. Even when I was 7 years old I could, I always craved that certain taste that you could only get from charcoal." 

He wants customers to know he cares about his food and its quality, making sure he gets the best ingredients for his dishes.

"I want them to know that. I'm a barbecue guy, but I also offer so much more. I consider myself somebody who loves cooking over open flame, smoking meats, but I also love using fresh ingredients to create deli sandwiches and fresh salads," Sumner said. "So I want people to associate FireKing with quality. I also want to point out that I get a lot of my meat from Mazzeo's meat market. So I don't sacrifice quality, which I think is half the battle in doing what I do is getting quality meats and produce."

He hopes customer will find the eatery a comfortable atmosphere to enjoy their lunch and hangout, or grab a sandwich and go. 

"They could grab a pulled pork sandwich in about a minute and a half flat and be out of here if they want to. So there's no pressure," he said. "I love the community. I love talking to people here. Everyone in this community has been super kind and gracious, and I appreciate them. And I want to give back what they've given me."

He also plans to have DoorDash and barbecue pickup packages for families, and to have vacuum-sealed, pre-cooked smoked ribs with reheating instructions, also available for local pickup.

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