Berkshire Health Systems Expands Visitation

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PITTSFIELD, Mass. — As the infection rate of COVID-19 in the Berkshires continues to decline, Berkshire Health Systems has expanded Visitation for Berkshire Medical Center, Fairview Hospital and BMC and Fairview Physician Practices, effective Tuesday, March 1, 2022. 
 
In most cases, except for the Emergency Departments and Critical Care Units, the new Visitation Guidelines allow for two visitors. The detailed policy can be found online at www.berkshirehealthsystems.org/visitor-guidelines.
 
"We are pleased to announce that BHS is taking cautious steps to reopen our facilities to the public," said Dr. James Lederer, BHS Chief Medical Officer/Chief Quality Officer. "Our goal is to ensure the safety of each of our patients, while also enabling increased access to the healthcare programs and services that our community members need. As always, we will carefully adhere to guidance from the Massachusetts Department of Public Health (DPH) and the Centers for Disease Control (CDC)."
 
For the non-Critical Care Units, including Medical/Surgical Units, two visitors are allowed with adult non-COVID-19 patients. For adult COVID-19 patients in non-critical care units, no visitation is allowed unless a designated exception applies, and video visits will be made available. Patients in Critical Care with COVID-19 are permitted two care partner/visitors per day viewing through a window for up to 30 minutes and video visits can be arranged.
 
For non-COVID-19 pediatric patients, two parents/guardians/care partners are allowed, and for COVID-19 pediatric patients, one parent/guardian/care partner is permitted.
 
In the BMC and Fairview Emergency Departments and the Satellite Emergency Facility at the North Adams Campus of BMC, one care partner at a time can stay with the adult patient if there is no COVID-19 diagnosis and for pediatric patients, two parents/guardians or care partners can stay with the patient. For those with a COVID-19 diagnosis, no care partners allowed for adult patients unless there is a designated exception, and for children with a COVID diagnosis, two parents/guardians or care partners are allowed at all times.
 
In the Family Birthplace at BMC and Fairview, one designated birth partner is allowed at all times and two siblings are allowed, escorted by a birth partner, between 3 and 8 pm. If the expectant mother has COVID-19, the designated birth partner may stay in the patient's room.
 
There are no visitors allowed in the Behavioral Health units unless there is a designated exception. A family meeting can be arranged with a behavioral health provider and video visits can be arranged.
 
Non-COVID-19 patients coming to the hospital for outpatient testing and services can have one care partner accompany them. Those with a positive COVID-19 diagnosis or test should contact their provider to determine if an in-person visit is recommended, and if so, no one may accompany the patient to the office or testing/service location. These guidelines also apply to physician practices, the BMC Cancer & Infusion Center and other ambulatory services.
 
For more information, including a list of designated exceptions, visit www.berkshirehealthsystems.org/visitor-guidelines

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Berkshire County Sheriff's Office Warns Public of Phone Scam

PITTSFIELD, Mass. —Berkshire County Sheriff Thomas Bowler is warning members of the community about an ongoing phone scam involving individuals falsely claiming to be employees of, or affiliated with, the Berkshire County Sheriff's Office.

The Sheriff's Office has received an increased number of calls from community members reporting that they were contacted by someone claiming to be a member of the Sheriff's Office from numbers with 413 area codes that sometimes show up on a caller ID as Berkshire County Sheriff's Department. During these calls, the caller claims the resident owes money for various reasons and attempts to collect payment. Scammers may request money orders, cashier checks, gift cards, or other items. Sometimes scammers will say a courier will come to a house to pick up the item or will request that account or gift card information be read over the phone.

The Berkshire County Sheriff's Office will never call a community member to demand or collect payment, request gift cards, or ask for. The Berkshire County Sheriff's Office will never send a courier to a resident's house. Residents should not assume a call is legitimate simply because the Sheriff's Office number appears on their caller ID.

Residents should not assume a call is legitimate simply because the Sheriff's Office number appears on their caller ID. The scammers are also spoofing the Berkshire County Sheriff's Office phone number, causing the legitimate number to appear on the recipient's caller ID in an effort to make the call appear authentic. Spoofing is when a scammer disguises a phone number, email address, or website to look like someone they know or a trusted agency's number.

"Scammers use fear, urgency, and the credibility of law enforcement to convince people that their demands are legitimate," said Sheriff Thomas Bowler. "If you receive a call like this, hang up. Do not provide personal or financial information, and do not send or transfer money."

Residents who receive a suspicious call should independently contact the Berkshire County Sheriff's Office at (413) 443-7220 to verify whether the call was legitimate. Do not use a phone number provided by the caller to verify their identity.

Sheriff Bowler urges residents to share this information with family members, friends, and neighbors, particularly those who may be more vulnerable to these types of scams.

 

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