SVHC Presents at American Hospital Association Rural Healthcare Leadership Conference

Print Story | Email Story
Left to right, Julia Resnick, director, Strategic Initiatives, AHA; Deborah Burchfield, DNP, PRN, FNP-C, Franklin Community Health Network, MaineHealth, Maine; Neil Bard, MD, president, Richland Community Free Clinic and medical director of the Richland Hospital Clinics, Wisconsin;; Carrie Saia, CEO, Holton Community Hospital, Kansas; and Priya Bathija, vice president for Strategic Initiatives, AHA.
BENNINGTON, Vt. — Caitlin Tilley, BSN, RN, CEN, SANE, director of Care Coordination and Blueprint program manager at Southwestern Vermont Health Care (SVHC), was invited to present SVHC's groundbreaking work in population health at the American Hospital Association (AHA) Rural Healthcare Leadership Conference in Phoenix, AZ, in February. 
 
Presenters had 7 minutes to share how their rural hospitals are implementing strategies that enhance the patient experience, designing care delivery to meet patients where they are, addressing their patients' medical, mental, and social needs, and improving value. 
 
Tilley relayed SVHC's work implementing a Community Care Team, which has demonstrated a 43 percent reduction in emergency department visits for program participants. By partnering with a healthcare advocate to navigate complex care coordination needs, program participants experience improved outcomes and a decrease in the overall cost of care, as their needs are met outside of the emergency department setting. 

Tags: svhc,   SVMC,   

If you would like to contribute information on this article, contact us at info@iberkshires.com.

Coggins Auto Group Celebrates Five Years

By Breanna SteeleiBerkshires Staff
BENNINGTON, Vt. — The family-owned Coggins Auto Group is celebrating five years of operations: Coggins Toyota of Bennington and Coggins Honda of Bennington, and Coggins of the Berkshires in nearby Massachusetts.
 
Mike Coggins purchased three dealerships — Honda, Toyota and Ford — in 2020 with a goal to restore trust and a "true sense of community-minded dealership culture." 
 
"My primary focus from day one was bringing back that connection to the region," Coggins had said back in 2021. "This area values real relationships. They want to know the people they're doing business with. We set out to rebuild that trust."
 
The Ford dealership was sold off in 2023 and Coggins of the Berkshires, with sales and services for used cars, opened the same year in Pittsfield, Mass. 
 
According to Coggins Auto Group, the dealerships had social media ratings of two stars when they were purchased; now all Coggins locations are garnering more than four stars in customer satisfaction reviews. 
 
"We sell cars, and we fix cars, and our goal is just to make our customers happy, and keep our employees happy, and that's what's made this really work these last few years," said General Manager Scott O'Connell.
 
Coggins Auto Group is also involved in events that benefit the community, including its popular annual charity golf tournament that funds local charities and organizations such as the Bennington Little League.
 
View Full Story

More Vermont Stories