North Street Three-hour Parking Rule Goes Into effect March 27

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PITTSFIELD, Mass. In the wake of advocacy efforts from the downtown business community, a three-hour limit for paid on-street parking will be in effect on North Street beginning Monday, March 27.
 
Signage reflecting the new parking rule will be installed throughout the downtown corridor.
 
The amended parking regulations were approved by City Council at the June 28, 2022 meeting. The boundary for three-hour metered parking on North Street will be from Park Square to Madison Avenue. The meters will be updated to reflect the time limit. The parking zone, 1012, will remain the same.
 
Commissioner Ricardo Morales, of the city's Department of Public Services and Utilities, said the first phase of implementation will center on education and outreach.
 
"We will be educating customers for the first two weeks. This means if customers stay more than the allotted time, they will not be ticketed, but instead, will be given a warning with an explanation of the three-hour limit," Morales said.
 
David Daunais, of the Cheveux Hair Clinic, is among the downtown business owners who petitioned for the change in 2022.
 
"This three-hour parking time will allow sufficient time for customers and clients to visit their attorney, hairstylist, retailer, accountant, exercise studio, etc., and also allow proper turnover and availability of parking spaces for other customers throughout the business day," Daunais said. "These are the simple needs of the business owners that will allow them to continue in business and allow themselves and their employees to make a living."

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BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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