Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Woman Dies After Being Rescued From Structure Fire

By Brittany PolitoiBerkshires Staff
PITTSFIELD, Mass. — The woman who was rescued when her home caught fire on Monday has died. 
 
The Berkshire District Attorney's Office confirmed on Tuesday that Susan Steenstrup, 67, died after she was pulled from the blaze at 1 Marlboro Drive. The cause of death has not been confirmed.
 
Steenstrup was found on the second-floor by firefighters who responded to the blaze at about 6:45 p.m. She was taken by County Ambulance to Berkshire Medical Center. 
 
The two-story, 1930s home is coned off and shows signs of the emergency response such as a broken front window where crews entered to rescue Steenstrup. The fire was reported to have spread from the kitchen and a cause has not yet been determined.
 
Steenstrup was the only occupant at the time. The home had been in her family since at least the 1960s. 
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