National Grid Prepared for February Winter Storm

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WALTHAM, Mass. — National Grid is prepared for a powerful winter storm to impact Massachusetts Monday evening through Tuesday, bringing significant snow, strong winds, and possible coastal flooding into the region. 
 
Some areas across the state have the potential for snow accumulations of up to 18 inches.
 
The primary concerns associated with this storm include heavy snow, strong winds, and coastal flooding from high tides, with the majority of the state experiencing potential snow accumulations of 8-12 inches, and some areas in Central and Western Massachusetts could experience accumulations of up to 18 inches. In addition, the storm is expected to bring gusting winds, including hazardous wind gusts of as much as 60 mph in some coastal areas. 
 
The wind gusts and accumulation of wet, heavy snow in some areas have the potential to damage trees and knock down power wires, causing power outages in impacted locations. The storm is expected to depart by the end of the day on Tuesday, and calmer weather is expected for Wednesday.
 
"National Grid is closely monitoring the weather forecast, and we have crews and personnel in place across Massachusetts ready to respond to any impacts this storm may bring," said Tim Moore, Vice President of Electric Operations for New England. "We'll be ready to restore service as quickly and safely as possible. The predicted heavy snow may make roads difficult to travel, and strong winds could have an impact on our restoration efforts. Our crews will work to restore the power systems as soon as it is safe to do so."
 
 
National Grid is preparing for the storm by securing additional crews and personnel as part of the company's emergency response operations and preparedness activities. This includes overhead line, forestry, contractors, underground, damage assessment, wires down, transmission, and substation workers. As forecasts evolve, the company will continue to assess resource needs.
 
Crews will begin the restoration process when it is deemed safe to conduct work. For example, it is not safe to work in an elevated bucket during periods of increased wind gusts.
 
The company has been preparing for the storm and continues monitoring the weather and communicating with local officials, first responders, and life support customers.
 
The company offers the following tips and reminders:
 
Customers Should Stay Connected:  
  • Report power outages at www.nationalgridus.com or call 1-800-465-1212.
  • Use your mobile device to track outage information and storm-related safety tips through National Grid’s mobile site, accessible at www.ngrid.com/mobile.
  • Like us on Facebook and follow us on Twitter and Instagram; we post all the latest storm and restoration updates.
  • Track outages and estimated restoration times at www.nationalgridus.com/outage-central
  • To stay connected during storms and outages, text to 64743 using any of the below commands.
    • REG to sign up for text alerts
    • OUT to report an outage
    • SUM followed by your town, county, or state to get a summary of outages in your area
    • HELP for the complete list of commands 
Stay Safe: 
  • Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to National Grid or your local emergency response organization. 
  • Power problems can sometimes interrupt public water supply systems or disable well pumps, so it’s an excellent idea to keep a supply of bottled drinking water handy, as well as some canned food. 
  • People who depend on electric-powered life support equipment, such as a respirator, should let National Grid know. To register as a life support customer, call the company’s Customer Service Center at 1-800-322-3223. 
  • Check on elderly family members, neighbors, and others who may need assistance during an outage.   
Electric Safety:
  • If you use a generator to supply power during an outage, be sure to operate it outdoors. Before operating generators, disconnect from National Grid’s system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize the safety of line crews and the public. 
  • If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored. 
 
Gas Safety:
  • If you suspect a natural gas leak:
  • Get Out - All occupants should leave the house immediately. Do not use the telephone or light switches for any reason.
  • Call Us – After leaving the house and reaching a safe environment, call the National Grid 24-hour gas emergency number for Massachusetts: 1-800-233-5325
  • Stay Out - Do not return to your home until National Grid tells you it is safe.

 


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BHS Recognized for Digital Health Achievement

PITTSFIELD, Mass. — The College of Healthcare Information Management Executives (CHIME) has announced the results of the 2025 Digital Health Most Wired Survey, an internationally recognized benchmarking program that honors excellence in digitally enabled healthcare. 
 
Berkshire Health Systems (BHS) is proud to announce its Level 8 achievement for both Acute and Ambulatory categories.
 
Among the more than 50,000 facilities represented, BHS ranked in clinical quality and safety, analytics and data management, cybersecurity, population health, infrastructure, patient engagement and innovation. The survey evaluates the adoption maturity, outcomes and value of technology integration across healthcare organizations at all stages of digital maturity – from early phase digitization to advanced transformation.
 
The Digital Health Most Wired survey serves as a comprehensive evaluation and digital maturity report card for healthcare organizations across the globe. As success in digital transformation increasingly influences the quality and accessibility of care, this recognition program reflects the progress of leading healthcare providers as they reshape the future of healthcare. This achievement extends beyond information technology to every area of the enterprise, symbolizing a collective commitment to advancing health and care through strategic digital initiatives.
 
"Berkshire Health Systems has consistently been an early adopter and leader in the utilization of digital technology to improve healthcare quality, safety, security and engagement with our patients across the spectrum of care," said William Young, BHS Chief Information Officer. "I am proud of the incredible commitment of our IT team to excellence in serving our hospitals, practices, and our community."
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