BHS Launches Nurse Line to Support Patient Access to Care

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PITTSFIELD, Mass — Berkshire Health Systems (BHS) announced the launch of the BHS Nurse Line, a new service that offers community members access to a free, easy-to-use phone line, staffed by experienced Berkshire Health Systems nurses. 
 
Patients can call 855-855-2000 from 8am-4pm Monday through Friday, and the BHS Nurse Line team will help patients determine whether they should rush to the nearest Emergency Department, go to BHS Urgent Care, schedule a virtual visit, or call to make an appointment with an office-based primary or specialty care provider.
 
"During the height of the COVID-19 pandemic, we used the BHS COVID hotline to help thousands of people in the Berkshires get tested, treated, and vaccinated," said Darlene Rodowicz, BHS President and CEO. "We found that this service was incredibly effective in reaching patients across our community, and we are committed to advancing this very personal, patient-focused model of care for the region. We understand that illness or minor injuries can happen any time, and finding the right care can sometimes feel overwhelming – we created the BHS Nurse Line to meet this challenge head on."
 
Robert Shearer, Administrative Director of BHS Urgent Care will manage the Nurse Line and lead the team of dedicated nurses aiming to provide each caller the support they need from basic health questions, to act as a bridge for patients in-between primary care providers by helping them schedule Urgent Care visits, either in-person or virtually.
 
"Berkshire Health Systems is the leading provider of care across the region, and we are proud to serve patients across Berkshire County and beyond," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "The BHS Nurse Line is an important part of our commitment to our mission—to advance health and wellness for everyone in our community, and we are excited to see how this new service will make navigating certain health care situations as easy as picking up the phone."
 
In addition, the clinicians on BHS Nurse Line will help fill other important roles in the health system, including following up with patients about certain types of test results, and providing guidance and support for the more than 1,000 patients community who rely on Warfarin, a blood-thinning medication commonly prescribed for cardiac care.
 
For more information on the BHS Nurse Line, visit berkshirehealthsystems.org/nurseline.

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Pittsfield ConCom OKs Wahconah Park Demo, Ice Rink

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The Conservation Commission has OKed the demolition of Wahconah Park and and the installation of a temporary ice rink on the property. 

The property at 105 Wahconah St. has drawn attention for several years after the grandstand was deemed unsafe in 2022. Planners have determined that starting from square one is the best option, and the park's front lawn is seen as a great place to site the new pop-up ice skating rink while baseball is paused. 

"From a higher level, the project's really two phases, and our goal is that phase one is this demolition phase, and we have a few goals that we want to meet as part of this step, and then the second step is to rehabilitate the park and to build new a new grandstand," James Scalise of SK Design explained on behalf of the city. 

"But we'd like these two phases to happen in series one immediately after the other." 

On Thursday, the ConCom issued orders of conditions for both city projects. 

Mayor Peter Marchetti received a final report from the Wahconah Park Restoration Committee last year recommending a $28.4 million rebuild of the grandstand and parking lot. In July, the Parks Commission voted to demolish the historic, crumbling grandstand and have the project team consider how to retain the electrical elements so that baseball can continue to be played. 

Last year, there was $18 million committed between grant funding and capital borrowing. 

This application approved only the demolition of the more than 100-year-old structure. Scalise explained that it establishes the reuse of the approved flood storage and storage created by the demolition, corrects the elevation benchmark, and corrects the wetland boundary. 

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