MassRMV Cautions Public to Beware of Deceptive and Mimic Websites

12:06PM / Saturday, April 06, 2024Print Story | Email Story

BOSTON – The Massachusetts Registry of Motor Vehicles (RMV) is reminding customers to use only Mass.Gov/RMV for information or to perform many transactions, including when trying to renew a license or registration.

While there has been no sharp increase in reports of deceptive and mimic websites to the RMV, this is a busy time of year for customer transactions so the RMV is issuing this reminder to the public about sites which have been created to mislead customers into thinking they have reached the official RMV website.

"We urge everyone to be vigilant when performing transactions or providing information online for RMV-related services. Customers should avoid using any unofficial third-party websites claiming to assist with RMV services, and inform their relatives and friends about this as well," said Registrar of Motor Vehicles Colleen Ogilvie. "On our official website Mass.Gov/RMV, customers can look up how much specific services cost and see which services are available to them at no charge."

To ensure you are accessing the official RMV site, please remember the following:

In Massachusetts, we use the term "Registry of Motor Vehicles" and "RMV," so log-off if the site references the "DMV" or the "Department of Motor Vehicles."
At Mass.Gov/RMV, you will never be charged to check your license, registration or title status.
At Mass.Gov/RMV, you will never be charged to access Registry forms and information.
At Mass.Gov/RMV, you will never be charged to change your address on file.

The Registry actively posts online about this topic including on X @MassRMV, and a warning regarding third party websites remains featured in the RMV's Driver's Manual.

Reports of fraudulent websites can be directed to the Attorney General's Office at http://www.mass.gov/ago/consumer-resources/consumer-assistance/consumer-complaint.html and the Federal Trade Commission: https://www.ftc.gov/.

In addition, customers should beware of text messages or emails which claim to be from MassDOT or the RMV, as these communications often are dangerous phishing scams and not official MassDOT and RMV sources. These fraudulent texts and emails may include links, which do not lead to official MassDOT or RMV websites, and customers should not follow the links nor reply to these messages with personal information.

Customers with additional questions about how to identify and avoid scams can contact the Office of Consumer Affairs and Business Regulation by calling the Consumer Hotline at (617) 973-8787, or toll-free in Massachusetts at (888) 283-3757.

For the latest Registry updates and information, follow the RMV on X @MassRMV.

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Possible Measles Exposure at Boston, Logan

12:05PM / Wednesday, December 24, 2025

BOSTON — The Massachusetts Department of Public Health confirmed Wednesday that an out-of-state adult visitor who spent time in Boston and Westborough earlier this month was diagnosed with measles and was present in a number of locations.

This could have resulted in other people being exposed to measles virus.

The visitor arrived at Logan International Airport on American Airlines flight 2384 from Dallas-Fort Worth, Texas, on Dec. 11 at 2:39 p.m. They stayed at the DoubleTree by Hilton Hotel Boston-Westborough in Westborough and departed the state on Dec. 12 via Logan at 9:19 p.m. on JetBlue flight 117 to Las Vegas.

DPH is working with the U.S. Centers for Disease Control and Prevention and local partners to identify and notify those who may have been exposed to measles from this individual.

"Measles is a highly contagious, airborne disease, which has increased significantly in the United States because of the unfortunate decrease in vaccination rates. It is also a preventable disease," said Public Health Commissioner Dr. Robbie Goldstein. "This current situation serves as an important reminder of the critical role vaccination plays in protecting our communities. While Massachusetts has not had a measles case this year, 2025 saw the highest number of nationwide cases in more than a decade — nearly 2,000 in 44 jurisdictions, and sadly, three deaths.

"Fifteen years ago, measles had been considered eliminated in the United States, but that tremendous progress is at risk. Vaccines are one of the most important public health interventions ever — they are safe, effective, and lifesaving."

Measles is very contagious. However, the risk to most people in Massachusetts is low because the vaccination rate in the state is high. People who are not immune and visited any of the locations on the following dates and times may be at risk for developing measles.

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