Software Upgrades Impacting Pittsfield Online Permitting System

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PITTSFIELD, Mass. — Due to software upgrades, the City of Pittsfield’s Engineering Division permitting system, PermitEyes, will be temporarily unavailable beginning at 4 p.m. on Wednesday, June 26 through Sunday, June 30.
 
Beginning on Monday, July 1, the new version of PermitEyes will be live for the Engineering Division. The new PermitEyes 20/20 program will be an upgrade to the current permitting program with a new look and feel aimed at making the process more user friendly. Applicants will be able to view and track the progress of their application from the PermitEyes homepage as it goes through the approval process.
 
To move all the data from the current site to the new site, the permitting system for the Engineering Division will be unavailable during this transition period. No permit applications will be accepted online.
 
If a new permit is required during this time, residents are asked to call the Engineering Division at (413) 499-9327 or visit their office at 10 Fenn Street, Mezzanine Level to file a paper application.
 
Payment will be accepted in the form of cash or check payable to the City of Pittsfield. The new site will be accessible on Monday, July 1. No permitting systems for other city departments will be impacted during this transition.
 
Those who are a PermitEyes users who have the site bookmarked, the existing link will take them to the new site where they can log in.
 

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Pittsfield Accepts Grant for Domestic Violence Services

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The Pittsfield Police Department received more than $66,000 from the state to assist survivors of domestic violence and sexual assault in collaboration with the Elizabeth Freeman Center. 

On Tuesday, the City Council accepted a $66,826.52 Violence Against Women's Act STOP Grant from the Massachusetts Executive Office of Public Safety and Security. The longtime Civilian Advocate Program is described as "the critical bridge between victims and law enforcement." 

"The Civilian Advocate Program brings law enforcement and victim services together to reach survivors sooner and respond more effectively to domestic violence, sexual assault, dating violence, and stalking. Through a collaboration between the Pittsfield Police Department and Elizabeth Freeman Center, this program bridges critical service gaps in our rural community, increasing safety and recovery for victims," the program summary reads. 

Founded in 2009, the program focuses on creating an integrated and trauma-informed response, ensuring access that meets the needs of vulnerable and marginalized populations, cross-training, and making a community impact.  

The Freeman Center has received more than 3,500 hotline calls in fiscal year 2025 and served nearly 950 Pittsfield survivors. In the past year, 135 clients came through the program, but there was limited capacity and reach, with only part-time hours for the civilian advocate. 

According to court reports, Berkshire County's rate of protection order filings is 42 percent higher than the state average. 

"Violence against women is an incredibly important topic, and when you read through the packet, it highlights that here in Berkshire County, our protection rates are 40 percent higher than the national rate," Ward 6 Councilor Dina Lampiasi said. 

Divya Chaturvedi, executive director of the Freeman Center, said there is a "crying need" for these services in Berkshire County. 

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