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Managing Director Rebecca Brien outside Downtown Pittsfield Inc.'s new offices at 431 North St.
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Downtown Pittsfield will also be managing the co-working space, which has two large meeting rooms and smaller offices.
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The offices are in the former Jan Perry Realty location.

Downtown Pittsfield Inc. Sees Expansion, Evolution in New Office

By Brittany PolitoiBerkshires Staff
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Rebecca Brien is enjoying her spacious new office; her old one was so cramped there was barely room for visitors to sit. 

PITTSFIELD, Mass. — Downtown Pittsfield Inc. has moved its offices to a larger space in the heart of downtown, making way for expansion and evolution.

Managing Director Rebecca Brien has dreamed about this space's possibilities since she first walked in. The former home of Jan Perry Realty gives DPI space for membership-strengthening classes, seminars, informational sessions, and gatherings.  

At 431 North St., it is also sandwiched between a myriad of downtown activity.

"The minute it even was proposed I started manifesting it," Brien said with a smile. "And it just carried on from everyone who came and looked at the space, the things that we talked about adding, and what we can do to just make it ours."

The nonprofit is now settled in about 2,000 square feet — a far cry from its former office at 33 Dunham Mall. Included in the new location are Framework co-working spaces that can be rented for short and longer-term periods.

Brien feels that DPI is a "really good match for this space." The property managers wanted to have a tenant in the front-facing storefront that could manage Framework.

"It seemed like a perfect arrangement," she said.

"Especially with our membership growing, what we're doing in terms of our work with the city in filling storefronts, grants, all of the things that we are right now exploring to give better benefits to our members. This seemed to be really the next step in the evolution of Downtown Pittsfield Inc."

The organization managing this co-working space falls within that perspective of creating foot traffic in the downtown, Brien said. DPI will also be able to promote its members and give the public a good idea of what is going on, as its programs and events have expanded "exponentially" over the past two years.

There are four semi-private offices for day or monthly rentals, a boardroom rental that holds up to 10 people, and a multi-use classroom space rental with flexible configurations that accommodates up to 20 people. Booking will begin in mid-July, and rentals will include wi-fi, with the option of a television, speaker phone, projector, and screen.

All have rates for members and non-members.


"The day rentals are going to be perfect for individuals who work from home but maybe have to have a meeting or maybe you have a big project that's going on that you need a nice little quiet space to work," Brien said.

There is a full week of events staged for the week of July 4. The First Fridays Artswalk will be held at the office on July 5 featuring vintage posters from the city’s Fourth of July parade.

Brien will be taking the reins of the Pittsfield Fourth of July Parade effort later this year from Mayor Peter Marchetti, a longtime member and president of the Pittsfield Parade Committee.

"We're helping to support them by selling those vintage posters for them during the event, which is great," she reported.

"We are going to be sending out invitations to a lot of the local artists we've worked with over the last two years to be able to do gallery space within our office to highlight them and promote them so that I think is a big thing for us."

Visitors will be greeted by her and Executive Administrator Arri Better as they have offices in the front room. In the rear of the space is a lounge that can hold catering and the Downtown Pittsfield Ambassadors, DPI's walking concierges.

"If you have a meeting in the large conference room, you can do a breakout in what we're calling the boardroom. This can be a breakout room as well," Brien explained from the lounge.

"Or if you're here for a full day and you want to have catering brought in, they can come in the back door, deliver right here, and not interrupt the meeting, refrigerator access, all of these things."

Formed in 1983, DPI has been the recognized leader, facilitator, and principal advocate for downtown.  It also works in partnership with the various city departments, leading to major streetscape projects, parking improvements, and marketing initiatives.

Brien explained that the front room where Jan Perry used to be is double the space of DPI's former office. 

"There were two desks, a couple of filing cabinets, and there was nowhere to sit," she said. "Every time anyone came in, I was moving things off the chair to my desk. There was no place to do projects, no place to prep for any of our events, so this is just it's an amazing process."

Earlier this year, the nonprofit welcomed Chuck Leach as its new board president. He has already been in the space trying to figure out how partnerships can be made and how they can get people to come in and use it.

A ribbon cutting and open house is planned for September.  


Tags: Downtown Pittsfield,   office space,   relocation,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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