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Chief Information Officer Kevin Zawistowski and Director of Administrative Services and Public Information Catherine VanBramer detailed the new site to the City Council.

Pittsfield Officials Detail New Website

By Brittany PolitoiBerkshires Staff
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The new site comes with new accessibility features such as AudioEye, a platform described as the "gold standard for accessibility," and Google Translate so that everyone in the community has equitable access to resources.

PITTSFIELD, Mass.— You may have noticed a different look to the city website.  

Pittsfield moved its web page from a .org to a .gov in July, aiming to bolster legitimacy and increase access for the people it serves. 

On Tuesday, Chief Information Officer Kevin Zawistowski and Director of Administrative Services and Public Information Catherine VanBramer detailed the new site to the City Council. 

Zawistowski reported that former cityofpittsfield.org  "was a little bit old."  It was last refreshed about a decade ago and "needed some help," he explained. 

Pittsfield was awarded $50,000 from the Massachusetts Community Compact Cabinet for a refreshed municipal website, and the grant specifically helped with website hosting, the migration design, and training for city staff. 

The new site  comes with new accessibility features such as AudioEye, a platform described as the "gold standard for accessibility," and Google Translate so that everyone in the community has equitable access to resources. 

"And along those lines, we received notice in 2024 that the Department of Justice will be requiring that we comply with the Web Content Accessibility Guidelines, WCAG, by 2028," Zawistowski reported. 

"This satisfies those requirements for accessibility guidelines that will be required from the federal government, and hopefully, we can take it a step further and make the website even more inclusive than the minimum requirements." 

The city will sit down with its vendor CivicPlus quarterly for an accessibility score of the website, and make needed improvements. 

The website domain was moved, meaning that the .org was moved to a .gov.  Only official government entities can be granted this domain, and it is a "surprisingly difficult application process," Zawistowski said. 

"So that helps give the community some legitimacy. When folks from outside the community or within navigate to our website, they know that this is the official website of the City of Pittsfield." 

CivicPlus also gives departments more granular control over their pages, so there is less of a bottleneck through IT. 


"There's less of a technical burden for folks to keep relevant and up-to-date information on the website. As you can imagine, we have many departments within the city," Zawistowski added. 

"It can be rather burdensome for one department to go and try to police each department's content on the webpage, so this enables each department to control that better." 

VanBramer thanked all of the departments that were involved in the transition. 

"At one point, our old website had over 500 pages that we needed to cut down to 250 for the vendor to transfer over, so that was a feat in itself," she said. 

"But without them stepping up and taking on the responsibility of looking through their pages, figuring out which content they wanted to carry over, this work would not be possible." 

She went through highlights of the new website.  There are four main sections on the top: government, departments, community, and How do I?, and six main buttons: agendas, online payments, permits and forms, jobs, stay connected, and report an issue.

"You can put in a variety of topics and find it should take you to those relevant pages," VanBramer explained while pointing to the search bar at the top right of the webpage. 

"So if you're really struggling, use the search, and most likely you will find it if not, please let us know, and we can do our best to help you." 

The agenda center is meant to be one-stop shopping for all boards and commissions' materials, such as agendas and minutes.  There is a direct link to Pittsfield Community Television, recognized as a vital Pittsfield resource, for meeting recordings. 

There is also a new city alerts function that can be used for public health advisories, road closures, and more.  The calendar is now separated into community events and city meetings. 

Ward 6 Councilor Dina Lampiasi admitted that the new website took some getting used to, but is impressed with the final product and finds the trash and recycling section "beautiful." 

 


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Toys for Tots Bringing Presents to Thousands of Kids This Year

By Breanna SteeleiBerkshires Staff

Volunteers organize toys by age and gender in the House of Corrections storage facility. 

PITTSFIELD, Mass. — Plenty of toys are on their way to children this holiday season thanks to Toys for Tots.

Christopher Keegan has coordinated the local toy drive for the Berkshire Chapter of the Marine Corps Reserve since 2015 and said he has seen the need rise every year, last year helping more than 6,000 kids.

"This is 11 years I've been doing it, and the need has gone up every year. It's gone up every year, and I anticipate it going up even more this year," Keegan said.

On Thursday, the Berkshire County House of Corrections storage facility was overflowing with toys making it the county's very own Santa's workshop. 

Keegan said Berkshire County always shows up with toys or donations. 

"This county is outstanding when it comes to charity. They rally around stuff. They're very giving, they're very generous, and they've been tremendous in this effort, the toys for pride effort, since I've been doing it, our goal is to honor every request, and we've always reached that goal," he said.

Keegan's team is about 20 to 25 volunteers who sort out toys based on age and gender. This week, the crew started collecting from the 230 or so boxes set out around the county on Oct. 1.

"The two age groups that are probably more difficult — there's a newborn to 2s, boys and girls, and 11 to 14, boys and girls. Those are the two challenging ages where we need to focus our attention on a little bit more," he said.

Toys For Tots has about 30 participating schools and agencies that sign up families and individuals who need help putting gifts under the tree. Keegan takes requests right up until the last minute on Christmas.

"We can go out shopping for Christmas. I had sent my daughter out Christmas Eve morning. Hey, we need X amount of toys and stuff, but the requests are still rolling in from individuals, and I don't say no, we'll make it work however we can," he said.

Community members help to raise money or bring in unopened and unused toys. Capeless Elementary student Thomas St. John recently raised $1,000 selling hot chocolate and used the money to buy toys for the drive.

"It's amazing how much it's grown and how broad it is, how many people who were involved," Keegan said.

On Saturday, Live 95.9 personalities Bryan Slater and Marjo Catalano of "Slater and Marjo in the Morning" will host a Toys for Tots challenge at The Hot Dog Ranch and Proprietor's Lodge. Keegan said they have been very supportive of the drive and that they were able to collect more than 3,000 toys for the drive last year.

Volunteer Debbie Melle has been volunteering with Toys for Tots in the county for about five years and said people really showed up to give this year.

"I absolutely love it. It's what we always say. It's organized chaos, but it's rewarding. And what I actually this year, I'm so surprised, because the amount that the community has given us, and you can see that when you see these pictures, that you've taken, this is probably the most toys we've ever gotten," she said. "So I don't know if people just feel like this is a time to give and they're just going above and beyond, but I'm blown away. This year we can barely walk down the aisles for how much, how many toys are here. It's wonderful."

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