Coakley, Pierpan, Dolan & Collins (CPD&C) Insurance Agency is celebrating eighty years of successful service, according to an announcement by Robert Collins, President. The agency that is today Coakley, Pierpan, Dolan, and Collins was founded in 1927. CPD&C was recently saluted for its anniversary and history of success at a Berkshire Chamber of Commerce Good News Breakfast.
Collins, who has been with CPD&C for over 30 years, stated, "I am very proud of the accomplishments of this agency and to be leading the organization founded by my grandfather, Bill Geddes, during its' 80th year."
Vice President Tim Dolan, with 20 years of service, added, "I am grateful to those, like my father Joe, who came before me and set the foundation for the agency. I am also thankful to all the customers throughout the Berkshires for their years of patronage."
The Early Years
In 1927, two North Adams businessmen, Harold Crippen and William Geddes, purchased the Reinhard Insurance Agency and renamed it Geddes & Crippen. By the early 1950s, Geddes, then a widower, had three granddaughters and a grandson, Robert Collins, who often accompanied his grandfather on visits to business clients. Robert - perhaps influenced by these early visits with his grandfather - would one day become a partner in the agency.
A Changing Industry
In 1954, Geddes hired Edward Coakley. Shortly thereafter, Geddes passed away and Coakley purchased shares and became a partner. Coakley's daughter, Martha, would one day grow up to be the first female Attorney General of Massachusetts.
In the mid-fifties, a major shift occurred within the insurance industry. Until then, people purchased multiple policies in small amounts. There was no such thing as a bundled "Homeowner's" policy. Rather, people held individual policies for Fire, Theft, Liability, Flood, and more. In 1955, the agency mailed clients hand-typed letters that described with enthusiasm "the latest development" in insurance - the packaging of products into a single Homeowner's policy. In 1957, Donald Crippen, son of founder Harold Crippen, became a new partner, and the firm became Crippen & Coakley.
1960s and 1970s...A New Generation
In 1964, Joseph Dolan joined the agency. In 1967, he became an officer, and the agency was renamed Crippen, Coakley, & Dolan. Dolan, a father of six children, was deeply involved with the community. Dolan's son, Tim, who would join the agency in 1987, enjoyed working with his father until Joe's retirement, several years later.
In 1969, Donald Crippen resigned, and Robert Armata, joined the firm. At this point, the firm was rechristened Coakley, Dolan, & Armata. Two years later, in 1971, the agency merged with the company founded in 1936 by Harry Pierpan. Pierpan's firm had itself grown substantially during its 35 years, acquiring several other local firms. At the time of the 1971 merger, Pierpan's firm was run in part by Henry Pierpan, the son of the firm's founder. This latest merger made the agency Coakley, Pierpan, Dolan, & Armata.
By the early 1970s, Robert Collins, grandson of founder William Geddes, had followed in his grandfather's footsteps as an insurance representative. Collins purchased the Kronick agency in 1974, and merged it with his grandfather's agency - now Coakley, Pierpan, Dolan, & Armata - one year later. A few years later, the agency took its current name: Coakley, Pierpan, Dolan, & Collins.
1980s and 1990s: Looking Forward
In the late 1980s, the agency purchased the building formerly occupied by one of its former clients, the Wall-Streeter Shoe Company, at 26 Union Street in North Adams. By then, manufacturing in the area had begun to decline; renovating this building was a powerful symbol to the community that the local economy, while changing, would continue to thrive. Today, nearly 2 decades later, CPD&C is still headquartered at the Wall-Streeter Shoe Company location.
By the 1990s, CPD&C offered Business insurance, Property and Casualty insurance, Life insurance, and other financial services. In May, 1997, seventy years after Geddes and Crippen founded their firm, CPD&C spun off a new company: True North Financial services. This company, an independent financial services firm, allowed both agencies to serve their customers with greater specialization.
Today: A Community Institution, True to Our Roots
Today, CPD&C serves thousands of customers, both businesses and families, with a comprehensive array of insurance offerings. A premier Property and Casualty provider, CPD&C is licensed in 28 states, and serves every customer - whether a hospital, museum, medical practice, land developer, contractor, or family - with professionalism, reliability, and trust.
The industry has witnessed tremendous consolidation, as well. In the early 1950s - around the time that Coakley added his name to the firm - there were 26 insurance agencies with offices in North Adams. Today, there are just five. CPD&C, today one of the largest property and casualty insurance agencies in Western Massachusetts, is an affiliate of MountainOne Financial Partners.
MountainOne Financial Partners, MHC, is a mutual holding company that comprises five wholly owned subsidiaries: Hoosac Bank, Williamstown Savings Bank, True North Financial Services, South Coastal Bank, and Coakley, Pierpan, Dolan & Collins Insurance Agency. The five companies total more than 200 employees at their offices in Adams, North Adams, Williamstown, Pittsfield, Rockland, Scituate, Quincy, and Braintree, MA. By working in partnership, the companies of MountainOne offer an extensive range of personal and commercial banking services, leading edge electronic banking, customized insurance products, and comprehensive investment management for individuals and businesses.
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NAHA Board Accepts Director's Resignation, Unlocks Tenants Association Office
By Jack GuerinoiBerkshires Staff
NORTH ADAMS, Mass. — The North Adams Housing Authority Board of Commissioners officially accepted the resignation of Executive Director Jennifer Hohn and restored access to the Tenants Association office.
The board held a special meeting Thursday to vote to accept Hohn's resignation and determined that there are currently no plans to replace her.
"We didn't make any final determinations in terms of the executive session so we will schedule another meeting at another time," Chairwoman Leigh Uqdah said after returning from more than an hour session. "Day-to-day operations will continue to be managed as normal by staff."
Per their bylaws, board member Marie Harpin will continue to handle finances, and Uqdah will manage contracts.
Hohn stepped down on Oct. 8 after 24 years leading the agency. Her resignation followed rising tension between her and the NAHA Tenants Association, culminating in the scheduling of a formal grievance hearing between both parties.
The boiling point was the locking of the association's office this summer. Tenants alleged the lockout was retaliation for posting a video on social media depicting improperly functioning door alarms. Hohn claimed the office was locked for tenant safety and to stop the spread of misinformation.
Tenants Association President Corey Fortin asked if Hohn's security access had been removed. Uqdah confirmed her credentials were revoked the day she resigned, meaning she can no longer monitor security cameras remotely.
Jennifer Barbeau, a former city councilor who was liaison to the Housing Authority, asked when the board met to discuss Hohn's severance package. Uqdah stated that Hohn did not have one.
The board also accepted the resignation of Commissioner Richard Lavigne, though they will vote officially on the matter at their next meeting.
The open portion of the meeting was brief, with nearly an hour and a half spent in executive session. Before entering executive session, the board opened the floor to tenants.
"The tenants requested an opportunity to talk to the board," said Uqdah. "It has been quite a while, but we have decided to honor that."
Fortin, who posted the original video to social media, was the first to speak. He was clear in his request: unlock the office door.
"Let's cut straight to the chase tonight. The former resigned Director Jennifer Hohn ordered the office locked," he alleged. "She is gone. The lockout is a direct violation, and the board has a duty to end that tonight."
He cited federal and state laws that mandate the tenants association be provided with office space, including computer and network access.
"We are here with a direct administrative demand. We demand that the board vote tonight to unlock the doors," he said. "Do not let a resigned director's illegal action remain the board's ongoing liability. Open our door tonight, and let us get back to work."
The North Adams Housing Authority Board of Commissioners officially accepted the resignation of Executive Director Jennifer Hohn and restored access to the Tenants Association office. click for more
That was the list of grievances that current and former tenants of the North Adams Housing Authority's high rise laid before the City Council on Tuesday.
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