Higher Ground Group Continues Support for Irene Victims

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WILLIAMSTOWN, Mass. — Higher Ground was established as a nonprofit group on Oct. 21 and is dedicated to providing immediate relief for those affected by Tropical Storm Irene, preparing for future disasters, and creating more affordable housing in the area.

Higher Ground is providing services and raising money to meet long-term physical, emotional and spiritual needs associated with the disaster, which is perhaps the greatest in Williamstown's history.

The group currently provides 14 trained caseworkers who are working closely with those affected by the storm. Other volunteers are facilitating communications between the town and affected residents, fund raising to cover families' immediate needs, and networking with regional, national and international resources that can provide guidance and financial support.

Higher Ground's efforts will replace those of the Community Fund and serve to supplement the businesses, organizations and individuals who have been essential in the relief process so far.

The outpouring of financial and volunteer support exhibited since Higher Ground's inception by the Northern Berkshire Interfaith Clergy in the days following the storm has been "phenomenal," said the Rev. Carrie Bail, pastor of First Congregational Church and the organization's chairman. "Many disaster professionals have remarked on how quickly we have built an effective helping organization."

Higher Ground is accepting donations by check, which can be made to Higher Ground and mailed to 906 Main St., Williamstown, MA 01267. Those interested in volunteering should email group coordinator Robin Lenz at nbhigherground@gmail.com. To stay updated on the situation and the group's work, visit nbhigherground.org or sign up for the newsletter at here.

Upcoming events:

• All Saints Episcopal Church is making and delivering a home-cooked turkey dinner with all of the fixings for anyone who is homebound and 55 or older. Call the church at 413-664-9656 to place an order. Those interested in helping with the program should contact Diane Bleau at the same number.

Monday, Nov. 21: The Berkshire Food Project will host its annual Thanksgiving dinner at 4 p.m. at First Congregational Church in North Adams.

Wednesday, Nov. 23: Williams College will host a Thanksgiving meal at 11 a.m. in Driscoll Dining Hall.

Tuesday, Nov. 29: The Williamstown Chamber of Commerce annual meeting from 5 to 7 p.m. will be a fundraiser for Higher Ground. The dinner will be at the Orchards and open to the public at a cost of $30 per person. To sign up: 413-458-9077 or info@williamstownchamber.com.
If you would like to contribute information on this article, contact us at info@iberkshires.com.

National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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