The Carpet Guy: Take Simple Steps to Protect and Care for your Carpet

By Chuck RobertsPrint Story | Email Story

Caring for your carpet is similar to taking care of yourself. Annual visits to your doctor, a proper diet, exercise, all lead to good health and hopefully, an extended life.

The same is true for your carpet. An annual professional cleaning, vacuuming, spot cleaning, and catching dirt before it enters you home, all helps to keep your carpet and home healthy, and extend the life of your carpet.


Catching dirt

Most dry soils, approximately 70 percent, that are brought into a home are deposited within the first 10-15 feet. Using mats outside and inside, help reduce the amount of soils brought further into the home. Removing shoes upon entering the house also helps. Change filters in your heating and air conditioning unit regularly. This also helps to reduce the indoor air pollutants and dust particles that enter your home.


Vacuuming

Regular vacuuming, at least weekly, will help remove the soils that made it past your mats. It will also help remove the dust, pollen, pet dander, and all other particles that settle into your carpet. Regular vacuuming is an often overlooked key function of extending carpet wear life, which means saving you money. Another simple trick is to vacuum your carpets based on the amount of people and pets you have in your home. Two adults, two children, and one pet would equal vacuuming five days per week. Always use a vacuum with a Hepa filter if at all possible and make sure to change the bag/clean the canister often.
 

Clean spots and spills

When a spill occurs or you find a spot, clean it quickly. Don’t wait. The longer spots and spills sit, the harder they are to remove and some may become permanent. Use caution when using products to remove the spots and spills. Be careful they don’t harm or damage your carpet. Some products sold in retail stores need to be rinsed extremely well, otherwise, the spot will return. The reason for this is because the product leaves a slight sticky residue, which allows for rapid re-soiling. Other products have strong bleaching agents. The spot will be removed, but so will the color in your carpet. Read and follow the instructions carefully. If you have questions, call a professional.
 

Professional cleaning

Professionally deep clean your carpets every 12-18 months. If you have a relatively new carpet, failing to clean professionally within this time frame may void your warranty. 12-18 months is the industry guideline to get the most wear life out of your carpet and to maintain its health and appearance. Of course, each home is different and may require more frequent cleanings based on number of occupants, pets, smokers, etc.

 

For more information, contact Chuck Roberts at Roberts Carpet & Upholstery Care at 413-458-9399 or Robertscf@aol.com. Roberts Carpet is an authorized Von Schrader Associate specializing in  low moisture cleaning using certified Green Seal approved products with a 100 percent risk-free guarantee.


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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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