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BHS Urgent Care Expands Access with Online Appointment System

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PITTSFIELD, Mass. — Patients in need of urgent care treatment can now reserve their spot in line at Berkshire Health Systems Urgent Care, using a new online system that is accessible from home computers, laptops or any mobile device.
Partnering with Clockwise.MD, BHS Urgent Care allows a patient to self-schedule an appointment online, from the comfort of their home or elsewhere. The online appointment system went live on March 1.

The new online appointment system can be accessed by visiting the BHS Urgent Care website. The system can be used through any web-ready device, including computers, smart phones and tablets.

"At BHS Urgent Care, we are continually looking to enhance the patient experience, and to provide added convenience," said Dr. Ronald Hayden, medical director of BHS Urgent and Walk-In Care Services. "This new, easy-to-use online system allows greater flexibility for our patients who have tight schedules, giving them the ability to know they have a specific time when they will be seen by one of our highly experienced caregivers."

BHS Urgent Care continues to see patients on a walk-in basis, with no appointments necessary. Located at 505 East St., St. Luke's Square, in Pittsfield, BHS Urgent Care is open every day from 8 a.m. to 8 p.m., including most holidays, providing care for a wide array of minor illnesses and injuries. BHS Urgent Care is staffed by Berkshire Medical Center Emergency Department clinicians and offers care that is less costly than a hospital Emergency Department visit. Most insurance plans are accepted.

BHS Urgent Care also provides sports physicals for students participating in school athletic programs and flu vaccinations.

 


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Pittsfield Holds Second Master Plan Workshop

By Brittany PolitoiBerkshires Staff

Participants added notes to the sectors  such as transportation, open space and neighborhoods  being reviewed by the Master Plan Steering Committee. 

PITTSFIELD, Mass.— The city is about halfway through developing its new master plan, and held a second community workshop this past Thursday. 

"Basically, we're talking to people from Pittsfield and trying to figure out, among a broad sector of issues that affect us, what is our goal and vision for the next 10 years, where we want Pittsfield to be in 10 years, and what changes do we want to see?" Director of Community Development Justine Dodds explained to about 20 community members and city staff at Conte Community School. 

"That will be broken down into some goals and objectives and then some measurable action items that we can all take as a community to move that forward."  

The Pittsfield Master Plan is the policy guide for future physical development, covering land use, infrastructure, sustainability, and more. The plan was last updated in 2009, and Pittsfield has engaged the VHB engineering firm and CommunityScale consultants to bring it through 2036. 

There have been two public listening sessions, a Master Plan Advisory Committee guiding the work, and small focus groups for each section. On poster boards, residents were able to see and mark the draft goals and actions under six themes: economic development, housing opportunities, transportation and infrastructure, environment and open space, neighborhoods and community, and governance and collaboration. 

In November 2025, community members participated in a similar exercise at City Hall. 

Transportation and infrastructure had several notes on them. Suggestions included using infrastructure to address the urban heat island effect, a light rail system, and continuing to implement Complete Streets standards for roadway construction projects. 

"I want to ride my bike to my friend's house safely," one respondent wrote. 

Under economic development, people suggested digital business infrastructure for the downtown, food hall opportunities, and nightlife opportunities. 

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