Letter: Thank You to North Adams Firefighters
To the Editor:
On Aug. 4, 2020, at around 4:30 p.m., I had an electrical fire in my house. I wanted to express my appreciation to Steve Meranti, fire chief, and all the firefighters that responded quickly to my home, Wire Inspector Mike Lescarbeau and Assistant Wire Inspector Mitch Meranti and electrician Pete
Pete was the only electrician that answered my calls for assistance. He was a tremendous asset. I would recommend him without reservation for any electrical work in your home. Special thanks to state Representative John Barrett, and his capable assistant, Lisa, for assisting in cutting through the endless bureaucrat "red tape."
National Grid was not as helpful. Frankly, they were not responsive and were completely indifferent to our requests to have the power shut off and turned back on so my electrician could reconnect my electricity without have to do it with the wires live. After speaking with many local officials, it appears the local office for National Grid isn't the issue. The issue lies with the corporate office in New Jersey. National Grid said they were too busy too deal my issue because they were dealing with a storm in New York. Since a British company purchased National Grid's local services hasn't been as good. I would suggest if National Grid is too big to handle needed responses in multiple states then it is time for local politicians to look into National Grid being too big to effective service its customers. It maybe time to consider competition for National Grid in the Northern Berkshires.
Their apathetic demeanor isn't worthy of a monopoly.
North Adams, Mass.