The restaurant isn't offering takeout alcohol, which can be a major revenue driver for most restaurants.
PITTSFIELD, Mass. — COVID-19 has taken its toll on popular fusion restaurant Flavours of Malaysia, which says it will be closing its doors for good in December.
Owners Sabrina Tan and Chin Lee said they were staying open long enough to allow them to pay off their debts and for any gift certificate holders to use them.
"We decided to call it quits because we want to pay everybody that we owe, and then at least go out with dignity," Tan said on Tuesday.
Similar to many downtown Pittsfield restaurants, Flavours does a majority of its business in the summer.
Tanglewood and other local theaters attracted tourists that kept the family restaurant in good shape until the following season, getting them through the slower winters. But with the novel coronavirus pandemic, Tanglewood, theaters and museums were closed or canceled and downtown Pittsfield experienced a rapid decline in foot traffic.
Flavours' sales dropped 60-70 percent. In pre-COVID times, the restaurant could sit 70 to 90 diners in its large space; with reduced capacity regulations, it can only fit 20.
So it's been operating under a mostly take out model. Occasionally it will have a few tables, but nothing like the turnout it used to have.
Tan, the chef, said they are also hurting because of the lack of alcohol sales. Flavours is not offering takeout alcohol, which eliminates a huge part of sales that they depend on. "All bars, all restaurants, depend on alcohol," she said.
Though Flavours' profits have declined rapidly through the pandemic, it still has the same bills to pay, and it's just not enough, the couple said.
Flavours has been serving authentic Malaysian food since 2007. Tan and Lee started off in the Econo Lodge in Lenox but because of the location's lack of visibility, they moved to the current location on McKay Street in 2009. Business has been steady up until COVID-19 hit and Flavours was forced to heavily reduce capacity and be mainly takeout.
"The food I cook here is the food I get back home," said Tan, who was born and raised in Malaysia.
Malaysian food is very diverse because Malaysia is a melting pot of cultures. There is a mixture of Asian, Southeast Asian, Chinese, Indian, Portuguese, and Australian people residing in Malaysia who contribute to the cuisine.
Malaysia is a tropical climate so Flavours' food uses a lot of herbs such as lemongrass, turmeric, and curry leaves. Tan describes the curry as being full of herbs from "her back yard" meaning her home back in Malaysia.
After the restaurant closes, Tan and Lee say they will miss their customers the most. They have made many friends through the course of owning Flavours, and Tan describes them as kind of a family.
They hinted of an end on their Facebook page after getting a TripAdvisor Travelers' Choice Award in September ("nothing lasts forever") and on Monday announced on the page their closure: "It is with sadness that we have made the tough decision to permanently close the doors to Flavours end of December 2020."
"I love to cook, that is my passion," Tan said. "And we are sociable people, all of our customers become our friends."
Flavours does not have definite date planned for closing, but they estimate it will be in mid- to late December.
After the closing, Tan will exercise her other passions helping in the community. The couple are well know for their support of community activities and fundraising efforts. She plans to volunteer for the Elizabeth Freeman Center and local soup kitchen for some time before jumping into another career.
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District Attorney Launches 'High-Risk' Team to Address Domestic Violence
By Brittany PolitoiBerkshires Staff
Cathy Felix talks about her daughter, Julie Shade, a victim of domestic violence who was murdered by her husband.
PITTSFIELD, Mass. — The Berkshire District Attorney's Office has launched a new effort to address domestic and sexual abuse in the region.
District Attorney Andrea Harrington, joined by Lt. Gov. Karyn Polito, on Thursday introduced a Domestic Violence High Risk Team designed to bring multiple disciplines together to strengthen social service and law enforcement responses to domestic violence. The DA's office has also created a new position of a domestic violence coordinator who will work with the team and develop intervention plans.
The initiative continues a campaign promise Harrington made to prioritize domestic violence and develop a team of made up of representatives across several disciplines to create a coordinated response.
"We are using our power to dismantle a culture of violence against women and girls," she said. "Being the first female district attorney [in Berkshire County], being the first anything, being a woman in power in particular, and we have a lot of powerful women standing here behind me today, that in and of its self is meaningless unless we use that power to bring equity and human rights and justice to our community."
Combined with the nearly completed renovation of St. Mary the Morningstar into a housing development led by David Carver of Scarafoni Associates, this will create 65 new residences in a two-block radius by the end of 2021.
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District Attorney Andrea Harrington, joined by Lt. Gov. Karyn Polito, on Thursday introduced a Domestic Violence High Risk Team designed to bring multiple disciplines together to strengthen social service and law enforcement responses to domestic violence. The DA's office has also created a new... click for more
Mill Town has made several improvements on the ski area. A new triple chairlift is in the process of being installed along with new water lines and snow-making cannons, a renovated and modernized pump house that will make better quality snow, and new snow grooming equipment to enhance skier... click for more
The concrete bridge was closed in 2012 after it was found to be structurally deficient. A temporary, one-lane steel bridge was installed over the older bridge, with stop signs on each end.
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