RMV Extends Designated Appointment Hours for Customers 75 Years of Age or Older

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BOSTON — The Massachusetts Registry of Motor Vehicles (RMV) will continue to offer designated Wednesday appointment hours for customers 75 years of age or older through March 2021.

Individuals in this age group are required by state law to renew their Massachusetts driver’s license in-person. Beginning in February, the RMV will also be expanding the license renewal appointments available for these customers to include registration and title services and transactions.

Designated senior service hours began on September 2, 2020, to offer customers 75 and older dedicated times and flexibility to conduct their required in-person license renewals while facilitating "social-distancing" protocols to keep customers and staff safe and healthy.

Senior appointment hours for license renewals, and registration and title services appointments effective in February, will continue to be offered on Wednesdays at the following 17 RMV Service Center locations (hours vary by location): Brockton, Danvers, Fall River, Greenfield, Lawrence, Leominster, Martha’s Vineyard, Nantucket, New Bedford, North Adams, Pittsfield, Plymouth, Revere, South Yarmouth, Springfield, Watertown, and Worcester.

Below are the options for seniors to schedule in-person appointments during designated service hours:

  • If you are a AAA member, you may make a reservation now to renew your driver’s license/ID or conduct certain other transactions at a AAA location. Visit aaa.com/appointments to schedule your visit.

 

  • If you are not a AAA member, visit Mass.Gov/RMV to make a reservation to renew or conduct most other transactions at an RMV Service Center. Visit the Make/Cancel a Reservation transaction tab in the MyRMV Service Center and select "Senior Transaction" for all available RMV transactions. Reservations can be booked two weeks in advance.

 

 

  • Call the RMV at 857-368-8005.

 

General appointments for license and ID renewals or registration and title transactions, as well as other essential in-person needs including drop-off registration and title services, are available to all customers at select locations throughout the business week.

Additional information on RMV service offerings and appointments can be found at www.Mass.Gov/RMV, including more than 40 transactions that can be conducted online, by mail, or by phone.  The RMV recommends that all customers get ready online before their appointment.

Anyone conducting in-person business at an RMV customer service location must wear a face-covering and will continue to be served by appointment only.  Appointments for many RMV transactions can also be made at AAA customer locations if the customer is a member of AAA.


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RMV Encouraging Customers to Renew Expired Inspection Stickers

QUINCY, Mass. — The Massachusetts Registry of Motor Vehicles (RMV) is ramping up customer communication efforts to encourage anyone driving one of over 584,000 registered vehicles with an expired Massachusetts' inspection sticker on their vehicle's front windshield to make a plan to get their annual inspection and update their sticker as soon as possible. 
 
All vehicles registered in Massachusetts must pass a yearly vehicle emissions and safety inspection, also known as the Massachusetts Vehicle Check Program, which is essential to the safety of the Commonwealth's environment and roadways.
 
 At the outset of the COVID-19 pandemic, some extensions were granted to annual inspection stickers expiring between March and May of 2020, however those extensions have since expired and no further extensions are planned. There are 1,800 local inspection stations, many of whom are small businesses, across Massachusetts that are open for business and conducting inspections in accordance with state public health guidelines and safety protocols. Customers are encouraged to visit the Inspection Station Locator to find a location near them and plan their trip to update their sticker.
 
 "Annual motor vehicle inspections are an integral part of helping ensure that vehicles travelling on roadways across the Commonwealth are deemed safe and not releasing dangerous emissions that can be harmful to individuals and the environment," said Acting Secretary of Transportation and CEO Jamey Tesler. "We are thankful for all of the work and collaborative efforts that are currently underway with the Massachusetts Department of Environmental Protection, Massachusetts State Police, local law enforcement, and key businesses partners and stakeholders to remind customers with expired inspection stickers to have their vehicles inspected as soon as possible."
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