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Mother-daughter co-founders Alice Trumbull and Danielle Trumbull say the organization's mission to bring people together was disrupted by the pandemic. Photos via Facebook

Pandemic Closes Doors to Moments House

By Brittany PolitoiBerkshires Staff
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DALTON, Mass. — Local nonprofit Moments House will be closing its doors for good on March 31 as a result of the COVID-19 pandemic.  
 
For 10 years, the all-volunteer organization has provided support and information, lent a listening ear, and facilitated friendships between those battling cancer.
 
Co-founders Danielle Trumbull and her mother, Alice Trumbull, said they were grateful for the support between volunteering, attending fundraisers, and donations. Unfortunately, the pandemic has put a strain on the Moments House's core principle of gathering.
 
"It's meant to be a physical location, kind of like a community center where people can just drop in," Danielle Trumbull said. "We want people to come in before or after their treatments and stop and have a cup of coffee and connect with other people in similar experiences. If you can't do any of that, it loses the whole premise on, you know, what my mother and I really tried to build for the last 10 years."
 
Some of the no-cost services they offered were reiki, haircuts, wig services, art classes, and music therapy, special events, and of course home-baked treats.
 
"We always had fresh coffee and we had a stove and refrigerator, so I would be baking cookies that morning and somebody would stop in and have cookies, or whatever it was at the time," Trumbull said. "And people would just gather and offer support to each other without being in a support group environment. We wanted it to be non-clinical, just like going to a friend's house.
 
"When you walked into Moments House, there was a couch, there was a dining room table, you felt like you were in somebody's house, not a doctor's office because we were non-clinical, we didn't do anything medical, we just helped take care of the whole person outside of their medical treatment."
 
The inability to have major fundraisers has also stunted the organization's financials, including its popular Slice of Life pizza tasting competition that had local pizzerias vying for titles such as "best crust," "best sauce," and "best pizza."
 
Such fundraisers provide support well into the year, Trumbull said, and the Slice of Life event has been canceled for two years now because of statewide restrictions.
 
"It is with sad and heavy hearts that we announce that Moments House will be officially closed as of March 31st. Like so many other businesses, the pandemic has unfortunately impacted us in a very negative way," Moments House announced in a Facebook and website post on Wednesday.
 
"Due to COVID, we have had to remain closed and unable to offer our free programs and services to our members due to the safety and concern for everyone's health. This being the whole purpose behind Moments House, it has been hard for us to continue to pay expenses especially when we cannot be open and operating like we are accustom to.
 
"We also have not been able to have our annual fundraisers, such as Slice of Life, which fund a large portion of our expenses throughout the year. We have still been receiving donations and money from fundraisers over the last year which have helped us stay afloat. For that we are grateful. We did not take this decision lightly and are so sad that it has come to this point."
 
Trumbull pointed out that Moments House assists people with weakened immune systems, meaning that it would take even more time to get a place where they would not have to worry about virus exposure.
 
The Dalton CRA has been working with Trumbull and her mother to keep them as tenants and preserve the organization, she said, but they have just reached the point where it's time to be done.
 
She explained that closing the physical space is to prevent the waste of funds, especially money that has been fundraised. They will likely be donating any excess of funds to other local nonprofits so it can be put back into the community.
 
Alice Trumbull was previously a nonprofit fundraising consultant in Manhattan, N.Y., and her daughter was accustomed to volunteering at events. At Relay For Life fundraisers, they noticed that it was the one time of the year that cancer survivors and fighters got together and found it powerful to see them relating to one another. The death of a close friend from cancer along with their charitable dispositions was what inspired the idea for a consistent place for communal support.
 
"Nobody can understand better than somebody that's in that situation, or has been through it," Danielle Trumbull said. "And that's true in all parts of life, like I kind of use this example, sometimes when I talk to people, it's like, 'OK, well, you just went through a breakup, you're not gonna go to your friend that's been married happily for 10 years to talk about it, right? What's she gonna say to you?' She's going to be there for you, but if you haven't been in that situation, then you don't know."
 
She clarified that she and her mother never want to let anyone down, but are making a responsible decision based on their current situation and the state of the world.
 
"Most nonprofits don't make it more than three or four years, so to make it a full 10 years is an accomplishment for a nonprofit," she said. "We need to just honor the work that was able to be done in 10 years, and we were able to help.  It was an honor and a privilege to be part of it and we want people to know that we're grateful that they welcomed us in."

Tags: cancer support,   

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BRTA Drops Route Realignment Proposal

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority board voted Thursday to discontinue the route realignment proposal.

BRTA currently operates 36 weekday runs with 26 available drivers, leaving 10-13 open runs available for coverage each day. The proposed plan would have reduced weekday service to 30 runs between the 26 drivers, reducing open runs available for coverage to about five per day.

On Thursday, Administrator Kathleen Lambert announced that they have found a new way to continue the schedule without any cuts or time reductions.

She said Omar Oliveras from the BRTA's new operating company, Keolis, is a transportation and operations and maintenance executive who has been able to use run cuts and make them work with the drivers they currently have to reduce the cancellations.

"What Omar has done is he's cut our service into groups of work that we can do with 25 drivers, including the Link 413, so it's a big deal. That is taking it from the 36 pieces of work that I talked about in my presentation down to 25 or 20 bits," Lambert said. "So that's a big difference, you know what I mean. So now we're able to insert people. We're able to get our supervisors to fill any gaps if somebody calls out, because we have enough people to do that."

The schedule will be the same and will not lead to any changes or reduction in frequency, with the goal of having no cancellations.

Board member Renee Wood motioned to disregard the complete packet on the route realignment proposal, which included the Link413 service, a partnership with Pioneer Valley Transit Authority that provides transportation across Western Mass. A lot of the meeting was spent debating whether the Link413 was included in the motion.

Wood argued that it was never voted on as a board to start as a service, which was then agreed it was. Mayor Peter Marchetti said he did not realize in his vote that they were also voting to stop the Link413 service as did many other members. 

Marchetti made a motion to reconsider the previous vote and then motioned to deny the proposed route realignment and "hold harmless Link413" until next meeting. This was with the expectation Lambert will have report regarding cancellations, an update on if there are enough drivers to continue the service, and a conversation with the participating RTAs.

"She's got 30 days to have a conversation with our sister agency, saying that we have issues. I don't think it's fair for us to pull something out that we already agreed to, that we have an agreement with two other parties, even though, yes, our primary responsibility is to the Berkshires," the mayor said. "We entered into an agreement as an entity, and I think that we owe it to them to provide something more than don't expect the Link413, to show up in your community tomorrow."

Wood requested that at the next meeting for Lambert to find where they voted on the service to start, to which Lambert agreed.

Lambert also explained Link413 is not a barrier to operating the new schedule, which is expected to start in the next three weeks, as before it had taken some drivers away from routes.

The service's low ridership was brought up and if it's necessary to run it now; Lambert said it take six months for a service to take effect. Link413 started in late January.

"The adoption of the service takes at least six months before you really have a feel for what it's going to do. We have already met our projection for the start of the service in terms of riders per hour that we put in our original proposal. I know it seems low, but, you know, ask Peter Pan what they're doing out here. Not much better," Lambert said. "I think we're doing better, and I think it's only going to grow, because it's, like I said, it's an opportunity for people don't have those opportunities to go do something different." 

A recruitment program is set for April 7 to April 9 and 25 people are lined up for interviews already, with the plan to get them trained and driving quickly.

"As we move forward with our recruitment event, we move forward with onboarding. There are two drivers that are supposed to come on board right away and start training. So if we start doing that right away, then we're going to be up to 27, our recruiting event, where I'm hoping to get a class of 10 or 15," Lambert said.

She also spoke about the five new Dodge Ram vehicles that will soon start in the paratransit, microtransit, and community shuttle rotation. These new buses are better and lower to the floor which helps make it easier for people to get onto the bus.

"Our next steps are to work towards the community shuttle pieces, to build, go towards micro transit, and to go towards, I would really like to implement and express that goes the whole length of the county, utilizing the 999 instead of the 921," she said. "So there are some initiatives that we'd like to move forward with, but we don't want to do them now until after the new operations company is in place."

In other notes, it was also Administrator Robert Malnati's last meeting and he thanked the board and was congratulated.

"Thank you for the board, this is it for me, and it's been a pleasure working here for this many years. And I'm sure Kathleen will take over and do a fine, fine job for everyone."

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