Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Wants People to Know Where Free Public Wifi Is

By Brittany PolitoiBerkhshires Staff

PITTSFIELD, Mass. — The city wants it to be clear where people can connect to free public wifi— which expands beyond downtown. 

On Tuesday, the Parks Commission approved "Free Wifi" signage at The Common, Riverway Park, and Durant Park.  Community members can access the internet without charge in these locations, as well as in downtown areas. 

Two years ago, Pittsfield received a $99,972 Digital Equity Implementation Grant from the Massachusetts Technology Collaborative.  This allowed the city to take a comprehensive look at digital equity and determine where to focus attention. 

"That was a lengthy process that we worked on, and there was a lot of public input. We did some surveying. We met with a lot of focus groups; [Berkshire Regional Planning Commission] was the group that spearheaded that for us, and one of the things that came up was the lack of accessible wifi," Director of Community Development Justine Dodds reported. "Particularly in the westside." 

Throughout this process, residents also wanted to see connectivity at the nearby Westside Riverway Park.

In 2023, Pittsfield was selected to participate in the Municipal Digital Equity Planning Program launched by the state and MBI, focused on ensuring residents can use the internet to conduct day-to-day activities.  A digital equity plan also qualifies Pittsfield for additional grant funding. 

Around 16,000 city households qualified for the Federal Communications Commission's affordable internet program that ended in 2024.

Dodds said adding Wi-FI and signage to Durant and Riverway Parks is a small piece of the larger digital equity project.  Signage is already downtown, and the city plans to hire the same designer for the expanded wayfinding so it is cohesive. 

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