Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

Tags: Greylock Federal,

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Berkshire Vietnam Veterans Receive Long-Awaited Welcome Home

By Sabrina DammsiBerkshires Staff
04:52AM / Wednesday, September 16, 2026

PITTSFIELD, Mass. — Hundreds gathered at the fence of Pittsfield Municipal Airport to give Berkshire County Vietnam veterans the warm welcome home they did not receive nearly 60 years ago.

As the sun rose high over the Berkshire Mountains, nearly a dozen veterans hopped on a small chartered jet to Washington, D.C., where they were able to visit their fallen comrades at the Vietnam Veterans Memorial Wall.

The daylong trip, organized by former state Rep. William "Smitty" Pignatelli, marked the first Honor Flight for veterans departing from Pittsfield Municipal Airport.

"It was very emotional because we have friends on the wall that we had a chance to go back and do a little bit more closure," Air Force veteran Lenwood "Woody" Vaspra said.

As the veterans returned home after the "emotional trip" they were greeted with patriotic tunes performed by Lenox High School Band, and a wave of community members, including some family members, clapping and screaming out their names. For some, the sight brought tears to their eyes.

The evening ended with a moment of unity as Laurie Schiff performed "God Bless America" a cappella. Community members joined hands and added their voices to hers, bringing the homecoming ceremony to a close.

The day was filled with several phases of surprises, Pignatelli said, from being greeted by Congressman Richard Neal at the memorial wall to being gifted tribute bags at the welcome home ceremony.

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