Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Council Reviews Public Safety Budget, Keeps SpotShotter

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — On the fourth day of budget deliberations, the City Council preliminarily approved public safety and public service budgets. 

See the first two days of budget review here; and the third day here.

Councilors deliberated the Pittsfield Police Department's $16,439,421 spending plan for more than 90 minutes. Ward 1 Councilor Kenneth Warren unsuccessfully motioned to cut $220,000 for ShotSpotter services. 

He said the acoustic gunshot detection technology is not well used throughout the country, citing other communities that have opted out or are exploring it. 

Pittsfield has two more years on its contract; while councilors voted down the budget reduction several were willing to explore the impact data and see if those funds could be used elsewhere. 

Police Chief Marc Maddalena reported that there has been a significant decrease in shots fired calls, and attributed it to the surveillance technology assisting enforcement. He said it also comes in faster than 911 calls. 

"If people know that just by that noise alone that we're responding within seconds, that's preventing them from utilizing that weapon," he said. 

"So that in of itself is saving lives." 

It has an about 20 percent accuracy rate, and police respond to every activation. 

On Sunday, at least two homes in the area of Memorial Drive and Doyle Drive were struck by gunfire and investigators located 17 shell casings on scene. This was brought up during conversation; it was reported that there were 13 impulses on ShotSpotter during the incident. 

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