Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Sees Similar Water/Sewer Rate Hike in FY27

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The mayor's office has proposed a 7 percent water rate increase and a 6.40 percent sewer rate increase for fiscal year 2027. 

Budget season has begun, and on Tuesday, the City Council will see proposed water and sewer rates.  This would increase scheduled accounts by about $6.50 per month, and metered accounts would rise by about $4.30 per month. 

They are based on a 5.10 percent Consumer Price Index Factor. 

"The rate changes proposed support the budget for the Water and Sewer Enterprise Funds and fund increases in salaries and expenses for Utilities system operations, debt service for capital projects, and the build-up of Retained Earnings," Commissioner of Public Services and Utilities wrote in a communication. 

Under these rates, the average household would pay about $370 per year for one toilet and about $461 for its sewer, totaling around $831. Additional toilets would cost about $416 per year, and metered water would be $2.67 per 100 cubic feet for water and $5.48 per 100 cubic feet for sewer, totaling $8.15 per 100 cubic feet. 

Swimming pool charges would increase from $100 annually to $120. 

The FY26 increases were almost the same: a 7 percent water rate increase and a 6 percent sewer rate increase. 

A couple of years ago, Mayor Peter Marchetti proposed a formula-based approach for water/sewer rates that aims to fairly adjust rates yearly using the Consumer Price Index Factor (CPIF) and the Operational Stability Factor (OSF).

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