Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

Tags: Greylock Federal,

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15 People Displaced in Pittsfield Home Fires

Staff Reports11:35AM / Sunday, October 11, 2026

PITTSFIELD, Mass. — Fifteen people were displaced after 2-alarm home fires this weekend on Springside Avenue and Elaine Drive.

On Friday evening, the Fire Department responded to a structure fire at 209 Springside Ave., which took a four-hour battle to extinguish and resulted in a partial roof collapse. The next day, on Saturday evening, crews knocked down a fire at 121 Elaine Drive in about an hour.

The garage and part of the single-family home on Elaine Drive were gutted to the frame, along with a vehicle parked in the driveway. On Springside Avenue, the top level and porch of the multifamily were burned through.

A GoFundMe has been started for the family of the Elaine Drive home, which includes several young children. The fundraiser, with a $5,500 goal, explains they lost their home and all of their belongings. (iBerkshires.com does not confirm or endorse fundraisers; they are provided as information only.)

There were no civilian or firefighter injuries, and both incidents are under investigation. One dog was rescued on Springside Avenue.

On Oct. 10, around 6:15 p.m., PFD responded to the Springside Avenue home for a reported structure fire and saw a 2 1/2-story wood frame multifamily with a heavy blaze showing from the second-floor front porch, extending out.

The building suffered a partial roof collapse, which prolonged extinguishment. The fire was brought under control after about four hours.

“An aggressive offensive attack was mounted by first arriving crews stretching hose lines into the building as well as primary searches that proved negative. Ladders were placed around the structure to provide access as well as escape if needed. An off-duty Fire Captain had also been on scene early in the incident to help evacuate the structure and rescue a dog,” PFD wrote in a press release.

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