Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Holiday Inn Closure Continues; Layoffs Reported

By Sabrina DammsiBerkshires Staff
05:24AM / Thursday, October 29, 2026

PITTSFIELD, Mass. — More than a month after the Holiday Inn & Suites abruptly closed its doors, reports have emerged of employee layoffs.

The hotel has been closed since Sept. 25, when the last of its three elevators broke down. The 101 Restaurant & Bar, located inside the hotel, has also been a casualty of the closure, temporarily shutting its doors while repairs are underway.

Now, The Berkshire Eagle reports that 20 hotel employees across all departments have been laid off and it remains unknown when the hotel will reopen amidst ongoing issues with the building. The Holiday Inn & Suites declined to comment to iBerkshires' inquiries.

According to The Eagle, hotel facilities manager Pete Leidt said approximately five employees remain on staff and expressed hope that those who were laid off could return when the hotel reopens.

When the elevator stopped working, emergency medical technicians and firefighters assisted more than half a dozen people with mobility disabilities down the stairs, Building Commissioner Rian Dowd previously told iBerkshires.

"So with the no working elevators, we shut the building down," she said.

The central downtown, 12-story hotel has nearly 180 guest rooms. Massachusetts requires public multi-level buildings and facilities to have elevator access.

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