Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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First Responders Pull Truck From Pontoosuc Lake

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass.—First responders performed a rescue at Pontoosuc Lake on Friday, Oct. 30, after a truck ended up in the water. 

The driver, who was not identified, was taken to Berkshire Medical Center following the incident.

Deputy Chief Neil Myers said the Pittsfield Fire Department was dispatched for a water rescue incident at the boat ramp off Hancock Road at 9:30 a.m. 

There was one occupant in the truck who had climbed onto the vehicle's roof when they arrived. The white vehicle had floated across the channel near the ramp and landed on the waterbody's base; one corner of the roof was peeking out of the water when iBerkshires arrived around 10 a.m. 

Myers relayed that a witness saw the truck driving into the water; that was the initial report. On the way, first responders received another call reporting the truck had floated across the channel, and the caller was unsure if the person got out. 

With this information, PFD dispatched a full assignment: three engines, a ladder truck, and a rescue. Pontoosuc Lake is drawn down right now, with a maximum depth of about 15 feet in that area. 

Two firefighters were deployed in cold-water suits to make contact with the driver.  They assessed him, provided a life jacket, and put some lines in for safety.

Worried about hypothermia, firefighters planned to keep the man on top of the truck until a boat arrived. Though, Myers said when the boat was launched off the ramp, the man swan dove into the lake and swam to land. 

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