Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

Tags: Greylock Federal,

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Berkshire Health System Blood Program Helps Shield County From National Shortage

By Sabrina DammsiBerkshires Staff
04:38AM / Wednesday, August 05, 2026

PITTSFIELD, Mass. — The American Red Cross declared its second national blood supply crisis in its history on Monday, but community members can breathe easy thanks to Berkshire Health System's blood donor program.

Berkshire Medical System has always had a stationary donor center for autologous donations, which is no longer common practice, and had some O-negative blood on hand that it purchased from the Red Cross prior to having its own blood donor program, said Christine Amuso, blood donor coordinator.

Today, Berkshire Health System's blood donor program collects about 2,300 to 2,400 units of blood annually, all of which stays within Berkshire County to help keep local blood supplies stocked.

In some years, the program has reached record collections of about 3,000 units.

"That [record has] only happened a couple of times since I've been employed with the program. So, we really have done wonders with the program," Amuso said.

Donating blood through Berkshire Health System's program is accessible, with a donor center at the main campus and a mobile blood unit that travels throughout Berkshire County, including select Saturdays.

While appointments for blood donations are strongly encouraged, staff also intentionally leave scheduling gaps to accommodate additional donors who walk in without an appointment.

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