Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Nonprofit Center of the Berkshires Honors Leaders, Volunteers

By Breanna SteeleiBerkshires Staff

Liana Toscanini presented the Founder's Choice Award to Smitty Pignatelli for his years of support as state representative. 
PITTSFIELD, Mass. — The Nonprofit Center of the Berkshires held its ninth annual nonprofit awards last week honoring the contributions of those who have helped the community in their own way.
 
The gathering at the Country Club in Pittsfield on Tuesday included the introduction of new nonprofit Executive Director Samantha Anderson, who steps in for retiring founder and director Liana Toscanini. State Reps. Tricia Farley-Bouvier, John Barrett III and Leigh Davis attended the event.
 
Toscanini, who created NPC in 2016, was honored at the conclusion of the evening to mark her decade leading the organization. 
 
"Founders don't just lead organizations, they are the organization in the deepest sense," said NPC Board President Emily Schiavoni. "Their relationships, their instincts, their fingerprints are on everything, and when someone has poured a decade of herself into building something from the ground up, the act of stepping back is not a simple handoff, it's an act of extraordinary trust and courage that brings me to what Leanna actually built." 
 
NPC became something of a chamber of commerce for nonprofits under Toscanini's guidance, creating a hub of support for leadership and networking for the small and large nonprofits that fuel much of the activity within the Berkshires. 
 
She developed more than two dozen programs, including Get on Board, which helps connect community members with nonprofit boards, and a giving-back guide, volunteer fairs, and a resource directory.
 
Schiavoni described Toscanini as a great mentor who has had a big impact in strengthening local nonprofits.
 
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