image description — Nue Electrolysis, located at 69 Church Street in Suite 4, is now accepting patients to help remove unwanted hair.

New Permanent Hair Removal Option in Lenox

By Breanna SteeleiBerkshires Staff
01:00PM / Sunday, August 10, 2025Print Story | Email Story

LENOX, Mass.— Nue Electrolysis, located at 69 Church Street in Suite 4, is now accepting patients to help remove unwanted hair.

Owner, Kristen Fontaine, recently opened the space around July 15th.

What she does is use electrolysis to zap the hair out of your body. Electrolysis is the only FDA approved method for permanent hair removal.

"Basically what you do is you take a fine probe and use it to get into a particle, and it goes down to the base of the root and use that with electricity," she said.

Fontaine went to the Electrology Institute of New England becoming licensed in Massachusetts.

Electrology has three methods: Galvanic, where she uses a direct current to create a chemical reaction to remove the follicle; Thermolysis, which uses an alternating current to generate heat coagulating the follicles cells; and the Blend method, using both of the first two methods to destroy the follicle which is best used for coarse or distorted hairs.

Fontaine said she was inspired to get into the field from another electrologist.

"I find electrology to be very detail oriented, which I love. I like getting focused in on something and just working towards a goal and I like helping people," she said.

It takes multiple sessions to help get rid of the hair, with the range varying based on hair growth. However Fontaine recommends having appointments at least once a week.

"You need a series of sessions to really get results with this kind of thing. It's because of the hair growth cycle. Once the hair comes out, another one's going to come in. Keep going until you keep zapping that one bulb eventually it will grow finer and finer."

Fontaine grew up in Pittsfield wanted to open her business in Lenox because this part of the county was lacking in the electrology field.

"I specifically wanted Lenox, just because there is somebody in Barrington doing electrology, somebody in Pittsfield who is also in Williamstown doing it. So, I wanted to be able to kind of serve this area of Berkshire County."

Fontaine hopes to help people feel better in their skin and make their life easier when it comes to their hair on their body.

"I want people to be comfortable in their skin and I want people to not have to shave every day and tweeze and pluck or go through 'beauty is pain' even though that is the process here, but it'll end eventually," she said.

Fontaine is planning to go to school for aesthetics at the Aesthetic Science Institute, where she can hopefully provide services like facials.

"I'm going to start going to school for esthetics very soon, in a couple weeks, hopefully I can add on some basic esthetic services. I definitely want to keep my focus on hair removal," she said.

Hours are by appointment and can be made here or by calling.

Tags: new business, Business, hair removal,

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Pittsfield Families Frustrated Over Unreleased PHS Report, Herberg Slur Incident

By Brittany PolitoiBerkshires Staff
05:38PM / Tuesday, May 19, 2026

PITTSFIELD, Mass. — Parents are expressing their frustration with hate speech, bullying, and staff misconduct, which they said happens in Pittsfield schools.

Community members and some elected officials have consistently advocated for the release of the redacted Pittsfield High School investigation report, and a teacher being placed on leave for allegedly repeating racist and homophobic slurs sparked a community conversation about how Pittsfield Public Schools can address injustices.

The district's human resources director detailed the investigation processes during last week's School Committee meeting.

"People are angry. They feel like when they spoke up about Morningside School, it was closed anyway. They feel like they speak up about the PHS report, and that's just kind of getting shoved under the rug," resident Brenda Coddington said during public comment.

"I mean, when do people who actually voted for all of you, by the way, when does their voice and opinion count and matter? Because you can sit up here all day long and say that it does, but your actions, or rather lack of action, speak volumes."

Last month, School Committee member Ciara Batory demanded a date for the 2025 report's release to the public.

Three administrators and two teachers, past and present, were investigated by Bulkley Richardson and Gelinas LLP for a range of allegations that surfaced or re-surfaced at the end of 2024 after Pittsfield High's former dean of students was arrested and charged by the U.S. Attorney's Office for allegedly conspiring to traffic large quantities of cocaine in Western Massachusetts.

Executive summaries were released that concluded the claims of inappropriate conduct between teachers and students were "unsupported." Ward 7 Councilor Katherine Moody countered one of the unsupported determinations, writing on Facebook last week that she knows one person can conclude with confidence and a court case that pictures of the staff member's genitalia was sent to minors.

"During this investigation, we sought to determine the validity of allegations about PHS Administrator #2 sharing a photograph of female genitalia with PHS students on her Snapchat account," the final executive summary reads.