Pittsfield Council OKs Underground Fiber Network

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — More underground fiber internet cables will be installed in Pittsfield. 

On Tuesday, the City Council approved Gateway Fiber's request to install an underground fiber network infrastructure within the city's right-of-way.  

The company was given the go-ahead for an aerial network last year alongside Archtop Fiber, marking the beginning of construction with a ribbon-cutting at the Colonial Theatre. Gateway Fiber will offer subscription plans ranging from $65 to $150 per month, depending on speed. 

Wards 3 and 4 will see the most work in the first phase, according to an underground fiber deployment plan.  Fourteen streets in Ward 4 will see underground fiber deployment; 13 streets in Ward 3.  

Ward 4 Councilor James Conant voted in opposition for personal reasons, as he signed up for Gateway Fiber briefly last year and said he had poor service and poor communication from the company. 

Some councilors and community members appreciated bringing competition to Spectrum internet services. Ward 5 Councilor Patrick Kavey pointed out that it costs about $90 per month for 500 megabytes per second with Spectrum, and that all three fiber services that have come to Pittsfield are cheaper. 

Operations Manager Jennifer Sharick explained that they were seeking approval for underground fiber deployment as part of the next phase in Pittsfield. The city was found to be a "very" viable community for underground fiber. 

Gateway Fiber, she said, originally served a community of 250 residents outside of St. Louis, Mo. 


"Following the pandemic, we saw the need, and what people need for fiber and reliable internet service to bring residents and businesses the opportunity for connectivity," Sharick said. 

Underground fiber is laid 18 inches below the surface, spliced, and the land is restored.  Most of the work will be directional boring, which is said to be less invasive, and there may be situations that require trenching. 

Sharick said that Gateway Fiber developed an underground risk reduction model that reduced damage by 90 percent. Gateway Fiber has sponsored community events and will notify residents of work through direct mailings, social media advertisements, door hangers, and a QR code to reach the company directly. 

"We've had a lot of success here, and we just want to continue to show you that," she said. 

Three fiber companies have come to Pittsfield over the past year: Gateway Fiber, Archtop Fiber, and AccessPlus Fiber.

Councilor At Large Pete White asked Ricardo Morales, commissioner of public services and utilities, how much room is in the ROW and if the city will have to put a cap on competition. 

Morales said there is room right now, and clutter will be an engineering challenge for whoever is proposing to move in.  Any new fiber services will need a city permit. 


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Berkshire County Sheriff's Office Warns Public of Phone Scam

PITTSFIELD, Mass. —Berkshire County Sheriff Thomas Bowler is warning members of the community about an ongoing phone scam involving individuals falsely claiming to be employees of, or affiliated with, the Berkshire County Sheriff's Office.

The Sheriff's Office has received an increased number of calls from community members reporting that they were contacted by someone claiming to be a member of the Sheriff's Office from numbers with 413 area codes that sometimes show up on a caller ID as Berkshire County Sheriff's Department. During these calls, the caller claims the resident owes money for various reasons and attempts to collect payment. Scammers may request money orders, cashier checks, gift cards, or other items. Sometimes scammers will say a courier will come to a house to pick up the item or will request that account or gift card information be read over the phone.

The Berkshire County Sheriff's Office will never call a community member to demand or collect payment, request gift cards, or ask for. The Berkshire County Sheriff's Office will never send a courier to a resident's house. Residents should not assume a call is legitimate simply because the Sheriff's Office number appears on their caller ID.

Residents should not assume a call is legitimate simply because the Sheriff's Office number appears on their caller ID. The scammers are also spoofing the Berkshire County Sheriff's Office phone number, causing the legitimate number to appear on the recipient's caller ID in an effort to make the call appear authentic. Spoofing is when a scammer disguises a phone number, email address, or website to look like someone they know or a trusted agency's number.

"Scammers use fear, urgency, and the credibility of law enforcement to convince people that their demands are legitimate," said Sheriff Thomas Bowler. "If you receive a call like this, hang up. Do not provide personal or financial information, and do not send or transfer money."

Residents who receive a suspicious call should independently contact the Berkshire County Sheriff's Office at (413) 443-7220 to verify whether the call was legitimate. Do not use a phone number provided by the caller to verify their identity.

Sheriff Bowler urges residents to share this information with family members, friends, and neighbors, particularly those who may be more vulnerable to these types of scams.

 

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