Berkshire Health Systems Cuts Staff to Stem $11M Loss

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PITTSFIELD, Mass. — A drastic drop in patients over the past two years has cost Berkshires Health Systems $11 million and is forcing it to shed more than 100 employees.

The reduction will affect the equivalent of 94 full-time employees, or approximately 124 individuals working full and part-time within Berkshire Medical Center and Berkshire Health Systems. The cuts are about 3.7 percent of the work force, and will include management, unionized and non-union positions, according to a statement from Berkshire Health Systems.

Over the past two years, and particularly in 2010, BMC, like many of its counterparts across the state and nation, has experienced a sharp decline in patient volume for inpatient and outpatient services, including diagnostic testing and physician services, among others. According to the release, since last October 2009, BMC has experienced a loss of $11 million in patient revenue that is directly related to the reduction in patient volume. Inpatient discharges alone have declined by over 7 percent in the past two years.

"This is very painful, and was undertaken only after all other cost-reduction alternatives were examined and implemented, including not filling open positions unless absolutely necessary, restructuring administrative and clinical services for better efficiency, renegotiating vendor contracts, using group purchasing programs and other measures," said Diane Kelly, BMC's chief operating officer.

Kelly said the reductions directly correspond to the decline in patients. "Thanks to a comprehensive range of services and dedicated clinicians, BMC remains well positioned to weather the future economic climate of health care."

“The reductions correspond directly to the decline we have experienced in our patient volume, supported by workflow changes and efficiencies in non-patient care areas, and this allows us to maintain the same excellent level of care that our community expects."

BMC officials said the drop in patients can be linked to changes in health care coverage by economically stressed businesses, which are opting for increased deductibles and co-payments or abandoning employees to state plans that reimburse at lower rates.

"Facing changes in their coverage, including increased deductibles and co-payments, many patients are finding it necessary to defer care whenever they possibly can," officials said in the release.

BMC is not alone. According to a report by the American Hospital Association surveying nearly 1,100 community hospitals nationwide, the majority are reporting fewer patients seeking inpatient and elective care. The report showed that, as early as March of 2009, 59 percent of hospitals reported either a moderate or significant decrease in elective procedures, while 55 percent reported a moderate or significant decrease in inpatient admissions. The national study showed that 9 of 10 hospitals have initiated cutbacks to address economic challenges, including nearly half reporting reductions in staff.

Northern Berkshire Healthcare is also struggling with low-patient volume and reduced reimbursements. It cut staff last year and its financial woes have increased tension in recent contract negotiations.
 
BMC said work-force reductions are expected to begin in mid-September. Employees and unions are being notified of the changes and the health system said it will aid those affected with assistance including severance pay, career counseling and other job-search skills.
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Tina Packer, Founder of Shakespeare & Company, Dies at 87

Staff Reports
LENOX, Mass. — The doyenne of Shakespeare's plays, Tina Packer, died Friday at the age of 87.
 
Shakespeare & Company, which Packer co-founded in 1978, made the announcement Saturday on its Facebook page.
 
"It is with profound sadness that we announce the passing of Tina Packer, Shakespeare & Company's founding artistic director and acclaimed director, actor, writer, and teacher," the company said on its post and in a press release. 
 
Packer, who retired a the theater company's artistic director in 2009, had directed all of Shakespeare's plays, some several times, acted in eight of them, and taught the whole canon at more than 30 colleges, including Harvard. She continued to direct, teach, and advocate for the company until her passing.
 
At Columbia University, she taught in the master of business administration program for four years, resulting in the publication of "Power Plays: Shakespeare's Lessons in Leadership and Management with Deming Professor John Whitney" for Simon and Schuster. For Scholastic, she wrote "Tales from Shakespeare," a children's book and recipient of the Parent's Gold Medal Award. 
 
Most recently her book "Women of Will" was published by Knopf and she had been performing "Women of Will" with Nigel Gore, in New York, Mexico, England, The Hague, China, and across the United States. She's the recipient of numerous awards and honorary degrees, including the Commonwealth Award.
 
"Our hearts are heavy with the passing of Tina Packer, a fiery force of nature with an indomitable spirit," said Artistic Director Allyn Burrows. "Tina affected everyone she encountered with her warmth, generosity, wit, and insatiable curiosity. She delighted in people's stories, and reached into their hearts with tender humanity. The world was her stage, and she furthered the Berkshires as a destination for the imagination. 
 
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