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City Councilor Lisa Blackmer, left, Bart Raser, Mayor Richard Alcombright, Rep. Gailanne Cariddi, Erin Clark, Marshall Raser and Rich Talbot.

Carr Hardware 'Opens' To Eager Crowd

Staff ReportsiBerkshires
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Above, Rich Talbot, of True Value, presents a beaming Bart Raser with plaque of appreciation; right, the store was crowded around noontime. This is the Raser family's 50th year in operating the Carr chain.
NORTH ADAMS, Mass. — More than 1,000 people had been through the doors of the new Carr Hardware on State Road by noon on Saturday.

The grand opening celebration kicked off on Saturday morning and included popcorn, specials, live music, Whoopee radio and plenty of specials. It continues Saturday until 5 and picks up on Sunday with new specials. 

"The turnout is spectacular," said owner Bart Raser after a ribbon cutting with Mayor Richard Alcombright and state Rep. Gailanne Cariddi, D-North Adams. "We've had over a 1,000 people come through our doors today and it's only 12 o'clock ... We're exceeding expectations."

Cars were trying to find places to park and the lines at the register were five and six deep at some points as costumers scooped up bargains or just wanted to check out Carr's new digs.

The new store is triple the size of Carr's former cramped quarters on State Street. The former car dealership at the corner of State Road and Roberts Drive has 10,000 square feet of space that's allowed the True Value store to expand its offerings for hardware, rentals, kitchen and bath fixtures, some home goods, lighting and paint, as well as a line of Agway products.

"It's a tremendous reuse of space that we had here," said Alcombright. "I think the location to this store is absolutely critical  [between North Adams and Williamstown]. And the addition of the Agway store ... to bring that back was just a great business choice."

North Berkshire has been without an Agway since the longtime store in Williamstown went out of business a few years ago. Carr now offers its line of bird food and pet products, among other things.


Carr buckets were being sold to benefit BFAIR.
Shoppers were filling up yellow Carr buckets for 25 percent off. The sale of the buckets for $3.99 were benefiting Berkshire Family And Individual Resources.

"People are supporting BFAIR, which is a good organization," said Raser. "We're selling buckets and giving them the proceedd and they've gotten almost 500 buckets so far."

True Value representatives Rich Talbot and Erin Clark were on hand for the festivities. Clark, a regional manager overseeing some 350 True Value stores from Maine to Connecticut, said the Carr and True Value had shared interests in "standing up for the community."

Talbot, a retail consultant for the region, presented Raser and his staff a plaque recognizing the opening.

"I work with the store on a daily basis and I cover stores from Central Mass west," said Talbot, whose region extends to Albany, N.Y., and includes all five Carr Hardwares. "This is a big event: a new store, new opportunities.

Talbot said the new Carr is laid out along the True Value prototype. "The concept of the layout for this store has been out about four years," he said. "It's been a success for us, I think it's going to be a success here for them ... If you look at today, it's looks like it's being very well received."


The store opened earlier than planned in January. Raser said he was pleased with the response since.

"Business has been strong," he said. "It's a great location, we're just happy to be here. ... The team we've been able to put together has just done a great job."

The new Carr is open Monday through Fridays from 7:30 to 6; Saturdays from 7:30 to 5 and Sundays, 10 to 4.




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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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