Williams College President Thanks Berkshires Healthcare Heroes

By Maud S. MandelGuest Column
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In 2020, COVID-19 turned our lives upside down. Medical and public health experts rushed to treat the sick and contain the spread. At Williams, we closed our campus and helped students leave for their safety — a sad milestone in our 227-year history. 
 
Today, the college is once again bustling with students, faculty and staff, learning, living and working on campus. Throughout the Berkshires, communities are starting to emerge and look to the future again.
 
Thursday, March 17, was the second anniversary of Williams' closure. Today, the college's senior staff and I want to thank the outstanding medical and public health professionals of Berkshire County and the region for caring for area residents so well throughout the pandemic.
 
Presidents and CEOs Dave Phelps and Darlene Rodowicz at Berkshire Health Systems and Tom Dee at Southwestern Vermont Medical Center provided strong leadership as they and their teams of devoted doctors, nurses, staff and volunteers organized and ran testing programs, traced close contacts and provided dedicated care in extraordinary circumstances. At the same time, they also offered expert counsel to Williams and other area employers and organizations.
 
Our gratitude extends, too, to all the heroic first responders, health-care professionals and public health specialists who have worked so hard these last two years.
  
The people of the Berkshires have been through a lot. We mourn the many whom we have lost, and work to support others still on the long path to recovery. But with spring finally on the way, we at Williams want to take this moment to publicly thank the good people — partners, colleagues, friends and neighbors — who have helped bring hope back to our beloved Berkshires. 
 
Maud S. Mandel is the president of Williams College. 




Tags: COVID-19,   Williams College,   


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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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