Wayfair founder Niraj Shah takes a selfie with state Sen. Smitty Pignatelli, left, and Congressman Richie Neal at the call center's opening in 2019.
PITTSFIELD, Mass. — Wayfair opened a $5 million call center in the Clock Tower Building three years ago with plans to bring 300 jobs to the city.
It was a pledge by Chairman and CEO Niraj Shah, a Pittsfield High graduate, to ensure his hometown benefited from his burgeoning home goods business.
Now the company is planning to close that center by July and shift its 40-person staff to virtual work.
Wayfair announced last Friday plans to layoff upwards of 1,750 employees, following 900 let go in August. The restructuring is expected to save the company more than $1.4 billion, some $750 million from reducing its global labor force by more than 10 percent of its 17,000 employees reported in August.
"Although difficult, these are important decisions to get back to our 20-year roots as a focused, lean company premised on high ambitions and great execution," said Shah in statement about the reductions. "The changes announced today strengthen our future without reducing our total addressable market, our strategic objectives, or our ability to deliver them over time.
"In hindsight, similar to our technology peers, we scaled our spend too quickly over the last few years. The good news for Wayfair is that we have operated in a highly productive and efficient way for the vast majority of our 20-year history, and we are now simply returning to that."
The company reported a 9 percent decrease year over year in total revenues for the third quarter and a net loss of s $283 million.
Susan Frechette, Wayfair's director of communications, confirmed that the company would be not be renewing its lease for the two-story Clock Tower space.
"Like many companies, we have seen an increase in employees effectively transitioning to remote work, driven in part by the COVID-19 global pandemic and cost savings efforts," she wrote. "Moving our customer service team to a virtual working model continues to allow us to best serve our customers while supporting cost saving efforts for the business."
Frechette said the company remains committed to Pittsfield and will continue to provide support to its employees in the region.
The opening of the call center was considered a major coup for the city and numerous public officials — including then Gov. Charlie Baker and Lt. Gov. Karyn Polito, and U.S. Rep. Richie Neal — attended the ribbon cutting.
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Like Bed Bath and Beyond, Wayfair cannot compete with Amazon. Anything you can buy from Wayfair, you can probably get cheaper at Amazon. Also, Wayfair touts free shipping, but if you need to return something, you pay a fortune to ship it back. These are the reasons I stopped buying from Wayfair.
DALTON, Mass. — The Central Berkshire Regional School Committee approved a $35 million budget for fiscal 2025 during its meeting on Thursday.
Much of the proposed spending plan is similar to what was predicted in the initial and tentative budget presentations, however, the district did work with the Finance subcommittee to further offset the assessments to the towns, Superintendent Leslie Blake-Davis said.
"What you're going see in this budget is a lower average assessment to the towns than what you saw in the other in the tentative budget that was approved," she said.
The fiscal 2025 budget is $35,428,892, a 5.56 percent or $1,867,649, over this year's $33,561,243.
"This is using our operating funds, revolving revenue or grant revenue. So what made up the budget for the tentative budget is pretty much the same," Director of Finance and Operations Gregory Boino said.
"We're just moving around funds … so, we're using more of the FY25 rural aid funds instead of operating funds next year."
Increases the district has in the FY25 operating budget are from active employee health insurance, retiree health insurance, special education out-of-district tuition, temporary bond principal and interest payment, pupil transportation, Berkshire County Retirement contributions, and the federal payroll tax.
The students have also been able to build friendships and experience new things, such as dancing for community events, taking a trip to Ireland and participating in competitions.
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Because of this, traffic will be reduced to one lane of travel on First Street (U.S. Route 7) and North Street between Burbank Street and Abbott Street from 7 a.m. to 4 p.m., Monday through Friday through at least May 6.
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Independent Connections officially unveiled its Massachusetts branch on Thursdsay with a ribbon cutting. The IT solutions company's specializations include consulting, cloud computing, and cybersecurity.
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Taylor Garabedian scored a team-high 22 points and grabbed five rebounds, and Abby Scialabba scored 16 points for the ‘Canes, who got 16 points, nine rebounds and four assists from Ashlyn Lesure. click for more