Governor Establishes New Executive Office of Veterans' Services

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BOSTON —?Massachusetts Governor Maura T.?Healey?and Lieutenant Governor Kimberley Driscoll announced on March 1, the establishment of the Commonwealth's new Executive Office of Veterans' Services. 
 
Former state representative and US Army Reserve Major Dr. Jon Santiago of Boston was sworn in as the Massachusetts' first Secretary of the new Executive Office of Veterans' Services (EOVS). 
 
 "I am honored to serve as Secretary of Veterans' Services and am grateful to Governor Healey and Lieutenant Governor Driscoll for their trust and confidence in me," said Secretary Jon Santiago. "As a US Army Reserve Major, who has served two tours overseas,  I have first-hand and profound appreciation for the service and sacrifice of our veterans and look forward to collaborating with colleagues across state government, Legislature, and the EOVS team to ensure they have access to services and benefits worthy of their service." 
 
 The creation of the Executive Office of Veterans' Services is the result of legislation enacted in 2022, An
 Act relative to the governance, structure and care of veterans at the Commonwealth's veterans' homes. The legislation includes new organizational and governance changes, elevating the Department of Veterans' Services to a Cabinet-level Secretariat. 
 
 "This is a historic day for Massachusetts veterans, service-members and their families," said Governor Maura T. Healey. "I congratulate Secretary Santiago for the distinction of being the Commonwealth's first Secretary of the Executive Office of Veterans' Service and commend him for his commitment to serving our Commonwealth and our country. As a physician, legislator, and US Army reservist, he brings a wealth of experiences and knowledge that will enable him to lead with compassion and move forward in continuing to improve care for Massachusetts veterans." 
 
Organizational and Governance Changes? 
 
  • The Department of Veterans' Services is elevated to Cabinet-level Secretariat and removed from the Executive Office of Health and Human Services, and renamed to Executive Office of Veterans' Services 
  • The State Operated Veterans' Homes in Chelsea and Holyoke report to EOVS, and the Secretary of Veterans' Services.?Soldiers' Homes Governance Changes 
  • Homes are renamed from Soldiers' Homes to Veterans' Homes 
  • A new Office of Veterans' Homes and Housing is established, with oversight by Executive Director Robert Engell 
  • The new Statewide Veterans' Homes Council was created in February 2023. The council consists of 19 members, chaired by Executive Director Robert Engell which includes appointments of four seats by the Governor, three seats by the Secretary of Health and Human Services and the Board of Trustee members of the two State Veterans' Homes Input on membership from veterans' organizations including VFW, American Legion, AMVETS, Military Officers Association of America, and Gold Star Families. 
Administrative and Operational Requirements for Veterans' Homes 
 
  • Superintendents?are appointed by and report to Secretary of Veterans' Services?
  • Homes must apply for and maintain certain Department of Public Health licensure and CMS certification and be inspected twice annually by DPH. 
Establishment of Independent Office of the Veteran Advocate (OVA) 
 
  • The office is not within or subject to the control of any other agency, effective on March 1. 
  • The Veteran Advocate will be nominated by committee, and will be jointly appointed by the Governor, Attorney General, and the State Auditor. 
 

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Letter: Real Issue in Hinsdale Is Leadership Failure

Letter to the Editor

To the Editor:

The Hinsdale Select Board recently claimed they are "flabbergasted" by the Dalton Police Department's decision to suspend mutual aid. This public display of confusion is staggering. It reveals a severe lack of leadership and a deep disconnect from the established facts.

Dalton did not make a rash or emotional choice. They made a strict, calculated decision to protect their own officers. Dalton leadership clearly stated their reasons. They cited deep concerns about officer safety, trust, training consistency, and post-incident accountability. These are massive red flags for any law enforcement agency.

These concerns stem directly from the fatal shooting of Biagio Kauvil. During this tragic event, Hinsdale command staff failed to follow their own policies. We saw poor judgment, tactical errors, and clear supervisory failures. When a police department breaks its own rules, it places both the public and responding officers at strict risk. No responsible outside agency will subject its own team to a command structure that lacks basic operational competence.

For elected officials to look at a preventable tragedy, clear policy violations, and the swift withdrawal of a neighboring agency, yet still claim confusion, shows willful blindness. If the Select Board cannot recognize the obvious institutional failures staring them in the face, they disqualify themselves from providing meaningful oversight.

We cannot accept leaders who dismiss documented failures and deflect blame. We must demand true accountability. The real problem is not that Dalton withdrew its support. The real problem is a Hinsdale leadership team that refuses to face its own failures.

Scott McGowan
Williamstown Mass.

 

 

 

 

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