BRTA Releases 2023 Customer Survey

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PITTSFIELD, Mass. — The Berkshire Regional Transit Authority (BRTA) invites the public to participate in its 2023 Customer Survey.
 
The survey is online at www.bit.ly/brta-survey-2023. Printed survey copies will be available at BRTA's Intermodal Center located at 1 Columbus Avenue, Pittsfield and by request. 
 
The deadline for all responses is Wednesday, Jan. 31, 2024, at 11:59 pm.
 
Survey questions include topics such as current and future bus services, the transit vehicle fleet, express
or regional connection services, demand response services, as well as general customer service expectations and experiences. 
 
Survey answers will help guide BRTA's decision-making processes as the region continues to recover from the pandemic.
 
As a token of appreciation for completing the survey, BRTA will be raffling away $25 gift cards and 7- Day bus passes weekly through Jan 31. A valid email address is required to enter into the raffle; winners will be notified by email. Only one entry per email address. An email address is not required to otherwise, complete the survey.
 

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Pittsfield Housing Project Adds 37 Supportive Units and Collective Hope

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass.— A new chapter in local efforts to combat housing insecurity officially began as community leaders and residents gathered at The First on to celebrate a major expansion of supportive housing in the city.

The ribbon was cut on Thursday Dec. 19, on nearly 40 supportive permanent housing units; nine at The First, located within the Zion Lutheran Church, and 28 on West Housatonic Street.  The Housing Resource Center, funded by Pittsfield's American Rescue Plan Act dollars, hosted a celebration for a project that is named for its rarity: The First. 

"What got us here today is the power of community working in partnership and with a shared purpose," Hearthway CEO Eileen Peltier said. 

In addition to the 28 studio units at 111 West Housatonic Street and nine units in the rear of the church building, the Housing Resource Center will be open seven days a week with two lounges, a classroom, a laundry room, a bathroom, and lockers. 

Erin Forbush, ServiceNet's director of shelter and housing, challenged attendees to transform the space in the basement of Zion Lutheran Church into a community center.  It is planned to operate from 8:30 a.m. to 4:30 p.m. year-round.

"I get calls from folks that want to help out, and our shelters just aren't the right spaces to be able to do that. The First will be that space that we can all come together and work for the betterment of our community," Forbush said. 

"…I am a true believer that things evolve, and things here will evolve with the people that are utilizing it." 

Earlier that day, Executive Office of Housing and Livable Communities Secretary Ed Augustus joined Lieutenant Governor Kim Driscoll and her team in Housatonic to announce $33.5 million in federal Community Development Block Grant funding, $5.45 million to Berkshire County. 

He said it was ambitious to take on these two projects at once, but it will move the needle.  The EOHLC contributed more than $7.8 million in subsidies and $3.4 million in low-income housing tax credit equity for the West Housatonic Street build, and $1.6 million in ARPA funds for the First Street apartments.

"We're trying to get people out of shelter and off the streets, but we know there are a lot of people who are couch surfing, who are living in their cars, who are one paycheck away from being homeless themselves," Augustus said. 

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