MassDOT Alerts Customers of EZDriveMA Scam

02:00PM / Friday, January 10, 2025Print Story | Email Story

BOSTON — The Massachusetts Department of Transportation (MassDOT) is once again reminding customers to be mindful of text message-based scams, also known as smishing.

The scammers are claiming to represent the tolling agency and requesting payment for unpaid tolls.

MassDOT urges customers to be cautious about email, text, and phone scams demanding payment of outstanding toll balances. Some attempts have been made to trick customers into sharing credit card numbers and other sensitive information by directing them to a website to pay their outstanding balances. MassDOT strongly encourages customers not to click the link contained in those messages.

MassDOT is underscoring that:

EZDriveMA will never request payment by text.
All links associated with EZDriveMA will include www.EZDriveMA.com

The EZDrive "smishing" scam is part of a?series of smishing scams?which the FBI is aware of. Smishing is when unscrupulous actors send deceptive text messages to get someone to reveal confidential or financial information.

The FBI recommends individuals that receive the fraudulent messages do the following:

File a complaint with the IC3,?www.ic3.gov and be sure to include:
1. the phone number from where the text originated.
2. the website listed within the text.
Check your account using the toll service's legitimate website.
Contact the toll service's customer service phone number at (877) 627-7745.
Delete any smishing texts received.
If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

MassDOT encourages all customers to stay alert to these types of scams and to contact EZDriveMA at?www.EZDriveMA.com?with any questions about notifications.

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2026 Point in Time Count on Jan. 25

By Brittany PolitoiBerkshires Staff
01:52PM / Tuesday, January 13, 2026

PITTSFIELD, Mass. — The Point in Time count, which measures people experiencing homelessness, will occur on Sunday, Jan. 25, and the Three County Continuum of Care stresses that every survey matters.

Earlier this month, the CoC's data and evaluations manager Michele LaFleur and compliance manager Natalie Burtzos reviewed past data with the Homelessness Advisory Committee and discussed planning for this year's count.

LaFleur described the PIT count as "our attempt to try and determine how many people are experiencing homelessness on a single night." Each year, it has to be conducted within the last 10 days of January.

In January 2025, there were 215 Pittsfield people in shelter, and 12 people unsheltered. In July, 107 city people reported being in shelter, and 27 people reported being unsheltered.

Of the unhoused individuals in the winter of 2025, 113 were people in families with children under 18. The PIT count for 2024 reported more than 200 people experiencing homelessness on that day.

Pittsfield's shelter data consists of ServiceNet's individual and family shelters, Soldier On's shelter and transitional housing, and Elizabeth Freeman sheltering areas. The winter count has increased significantly since 2021, and the CoC conducted a summer count on July 20 that showed fewer people in shelters and more unsheltered.

It was noted that the count misses people who are couch surfing or paying to live in a motel, as the reporting is on the burden of service agencies or community members who work with those experiencing housing instability.

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