SVHC President Dee Announces Retirement

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Thomas Dee at the opening last August of the new emergency room and front lobby at SVMC.
BENNINGTON, Vt. — Thomas A. Dee is retiring this year after 16 years at the helm of Southwestern Vermont Health Care.
 
Dee has had a significant impact on the Southern Vermont medical center, overseeing its affiliation with Dartmouth Health, expanding access to care services through telehealth and offices in outlying communities, and steering the new $31 million emergency room expansion to fruition last year. 
 
The CEO and president of the health care system said he plans to retire at the end of 2025 and a search committee has been formed to seek his replacement.
 
"It is with mixed emotions that I take this next step in my life," Dee said. "After 45 years in healthcare leadership, I can honestly say that my time at Southwestern Vermont Health Care has been some of the most formative, fulfilling and, at times, humbling work in my career. SVHC has an amazing team of individuals, who care deeply about the patients and families we serve."
 
Tom Green, chair of the Board of Trustees will co-chair the executive search committee, along with other key leaders at SVHC and Dartmouth Health.
 
"Tom Dee's extraordinary leadership has been transformative and has catapulted our community hospital into one with a statewide and national spotlight that has five consecutive recognitions as a Magnet Hospital for Nursing Excellence and the American Hospital Association's Rural Hospital Leadership Award," said Green. "He has always taken a hands-on approach to enhancing patient care and experience, while consistently supporting the superb providers, nurses and staff that make it all possible. While Tom leaves big shoes to fill, he has built a highly talented leadership team and is leaving SVHC in a strong position for our next leader."
 
Dee led SVHC through its initial affiliation with what was then known as Dartmouth-Hitchcock Health in 2012, and the integration with the Dartmouth Health system in 2023. He also guided Southwestern Vermont Medical Center through massive transformations, including the building of the new emergency department and front entrance, as well as impending plans for a new cancer center and an inpatient adolescent mental health unit. He has also played a key role in economic development in Bennington, specifically with the redevelopment plans for the former Southern Vermont College campus and the downtown Putnam project.
 
"Under Tom's leadership, SVMC has grown from a trusted community hospital that residents of southern Vermont and their neighbors in New York and Massachusetts had relied on for over a century, to a national model of excellence in rural health-care delivery," said Dr. Joanne M. Conroy, CEO and president of Dartmouth Health.  
 
"Since joining our system nearly two years ago, SVMC has not only been strengthened by all the resources available to it as a Dartmouth Health member, but Dartmouth Health itself has been strengthened by SVMC's commitment to quality care and innovation — so much of which comes from Tom leading the hospital. I extend my heartfelt congratulations and gratitude, on behalf of all of Dartmouth Health, to my colleague and friend Tom Dee, whose vision over the last 16 years has and will continue to benefit us all."
 
Other members of the search committee include: Former Trustee Chair Kathy Fisher, Trustee officers Stephen Kelly and Dimitri Garder, Dartmouth Health Chief Clinical Officer Dr. Edward J. Merrens, Dartmouth Health Chief Strategy Officer Stephen J. Leblanc, SVMC Trustee and former chief nursing officer Carol Conroy, and SVMC past trustee and medical staff president, Dr. Themarge Small.
 
Dee, who plans to remain in the Bennington area, said he has the utmost confidence in the search process ahead.
 
"I have always seen myself as a temporary steward of a great institution that has served this community for more than 100 years," Dee said. "The leadership we have in place, along with our trustees, clinical and support teams, will ensure SVHC's mission continues for another century."

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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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