MountainOne Bank Announces 2025 Officer Promotions

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NORTH ADAMS, Mass.— MountainOne announced the promotion of six Mountaineers to Officer roles.

Heather Row, Vice President, Commercial Portfolio Manager
Heather's extensive knowledge of underwriting, particularly in Commercial and Industrial exposures, has been essential to managing risk and expanding the bank's portfolio. She is recognized for her meticulous approach to analysis and her ability to think strategically. She has also been instrumental in mentoring junior team members and helping them to develop as professionals.
 
Ryan Belanger, Assistant Vice President, Network and Systems Officer
Ryan has been a driving force behind MountainOne's technology initiatives, playing a critical role in strengthening the organization's IT infrastructure. His depth of experience in network and system management, combined with a thoughtful approach to problem-solving, allows him to be a key contributor to technology projects and cross-functional initiatives. He is a respected mentor, an Emerging Leaders Program graduate, and a trusted partner across business lines and with external service providers.
 
Gwenn Bishop, Assistant Vice President, Senior Mortgage Underwriter
Gwenn has made a significant impact through the delivery of tailored solutions by enhancing the customer experience in the bank's consumer lending division. She has successfully managed complex consumer lending applications, led efforts to improve internal processes, and developed external relationships with government lending agencies. Her work on product development and reporting has played a key role in MountainOne's success.
 
Erik Ray, Assistant Vice President, Community Banking Officer
Erik has played a pivotal role in overseeing daily operations at two key branches while managing a growing client portfolio. His leadership has elevated the level of customer service delivery, and he continually identifies new growth opportunities. Erik is an Emerging Leaders Program graduate and stands out for his commitment and involvement with local nonprofits, further strengthening MountainOne's deep connection to the community.
 
Kyle Shepard, Assistant Vice President, Operations Manager
Kyle's leadership has been pivotal in driving substantial improvements in operations, particularly through system migrations and process enhancements. His oversight of initiatives like the Digital Banking platform rollout has demonstrated his ability to leverage technical expertise and strategic insight. Kyle is also an Emerging Leaders Program graduate.
 
Sarah Bloom, Officer & Operations Analyst
Sarah has been a key driver of operational improvements, consistently delivering solutions that enhance efficiency across the organization. From leading major initiatives, such as the migration to a new Digital Banking platform and implementation of Positive Pay and Debit Card Controls, to developing reporting and workflow automation, her expertise has had a lasting impact beyond Operations.
 
"An Officer designation is more than a title; it is a recognition of talent, leadership, trust, and commitment to our mission, and the meaningful impact one has within our organization," said Beth Petropulos, Senior Vice President, Senior HR, and SAFE Act Officer at MountainOne. "Heather, Ryan, Gwenn, Erik, Kyle, and Sarah have each demonstrated excellence in their roles and genuinely represent MountainOne's core commitments. We are incredibly proud to celebrate their respective Officer promotions and look forward to all they will accomplish in the years to come."

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Letter: Building a More Sustainable North Adams

Letter to the Editor

To the Editor:

Last week, the North Adams City Council voted unanimously to expand the scope of our existing Tree Commission and create a new Sustainability & Tree Commission. I think this is an important move towards building a more sustainable city, for our future and the future of our children.

This wasn't the work of any one person. A lot of people put time and thought into getting us here. I want to thank my fellow councilors, who worked together to make the commission stronger; Mayor Macksey and her administration, who supported this change from the beginning; Tree Commission Chair Stephen Betti, who gave the proposal his blessing and spoke up in support of it; the members of the Inclusion, Diversity, Equity, and Access Commission, whose review helped make the language more inclusive; and the members of Green NA, who provided encouragement, guidance, and advocacy throughout this process.

The new commission will continue the important work of caring for and planting North Adams' trees while taking on a much broader role in thinking about our city's environmental future. It will advise the City on issues including energy efficiency, renewable energy, climate resilience, natural resource conservation, recycling and waste reduction, water management, biodiversity, sustainable development, and more. And importantly, the commission will have a role in public education, community engagement, pursuing grants and partnerships, and working with other boards, departments, and regional organizations.

The next step is to build the commission.

Assuming all three members of our current Tree Commission stay on, and I certainly hope they do, we will need four new members appointed by the mayor. The ordinance encourages the appointment of at least one young person under the age of 25, because we all believe young people should have a seat at the table when we talk about the future of their community.

If you are interested in helping build a more sustainable North Adams, I encourage you to consider applying by filling out the city's Boards & Commissions application and selecting "Tree Commission" here: 

Whether you join this commission or simply find another way to get involved, I hope you will participate. North Adams needs people who care enough to roll up their sleeves and help build the future, one tree planting at a time.

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