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A cart with someone's belongings stands outside the Berkshire Athenaeum last week. The library has hired a social worker to help people in need.

Berkshire Athenaeum Hires Social Worker

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — The Berkshire Athenaeum now has a full-time social worker to meet community members' needs that go beyond books. 

A few months ago, Gabriela Leon was hired as the first library social worker in Berkshire County. The position was created to address service gaps for unhoused people who frequent the library, located centrally on Wendell Avenue. 

"I'm here to really just connect people with resources, be available," Leon told the Homelessness Advisory Committee on Wednesday. 

"My door is open to not just the unhoused population, to anyone in this library that may have a need, or a concern, or just need a space to talk and navigate certain situations." 

Libraries have in many cases become places of sanctuary for the unhoused and poor. They offer warmth, a place to rest, bathroom facilities and access to resources to information, resources and internet. The American Library Association describes it as an opportunity to change lives

According to a job posting from last year, the position manages and develops programs to meet patrons' behavioral health needs in the context of the library, and fosters equity and access to resources for behavioral health, substance misuse, housing, employment, and education. 

The library social worker will also lead "compassionate enforcement" efforts. Duties include staff assistance and training, direct patron work, and building community partnerships.

While the librarians are "so incredibly skilled" at their positions, Leon explained, their areas of expertise are not in social work, crisis intervention, and de-escalation. Her position, as she understands, was brought in to address those needs. 

During the first two months, Leon performed a needs assessment with each department to see how they can be supported, and is working on building a curriculum to address training gaps identified by employees.  

Trauma-informed care training has been among the requests.  

"Staff have been utilizing me," Leon said. 


"This could be for consultation on programs that are being developed. Are we creating programs that are meeting the needs of the community? I think my work offers a different lens than they're used to, and it's really helpful in making sure that these programs are really meaningful." 

When people are unhoused, everything is a need from the moment they wake up, if they even slept that night, she added, "And I think what this space offers is help figuring out what is a priority right now and today." 

She is also reaching out to young adults, connecting them with opportunities such as mentorship programs with 18 Degrees, and has begun "warm handoffs" with other local agencies.  A warm handoff is a direct transfer of care or services between providers. 

The library social worker also checks in with the Pittsfield Police Department co-responders and Second Street Second Chances every couple of months, and the plan is to have a service provider at the Berkshire Athenaeum every weekday. 

"We're all serving the same population, so building that cohesion across teams is going to be very important in our community," Leon said. 

In the past week, she has secured outreach commitment from the Brien Center, ServiceNet, Living In Recovery, Alternative Living Centers, and Berkshire Harm Reduction.  She explained that these providers won't be pushed on community members, but will familiarize them with available resources in a familiar place. 

Leon is now looking to bring in Community Legal Aid and a mobile health unit. 

She has been in the field locally for five or six years. 

"What made me make the jump here is that there's a community need," she explained. 

"And it's so much more than just being unhoused or just struggling with substance use disorder. It is so complex, and this population needs the space and the support to help navigate that." 


Tags: berkshire athenaeum,   homeless,   library,   

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BRPC Exec Search Panel Picks Brennan

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Executive Director Search Committee voted Wednesday to move both finalists to the full Berkshire Regional Planning Commission, with a recommendation that Laura Brennan was the preferred candidate. 

Brennan, BRPC's assistant director, and Jason Zogg were interviewed by the committee on Saturday.

Brennan is also the economic development program manager for the BRPC. She has been in the role since July 2023 but has been with BRPC since 2017, first serving as the senior planner of economic development. 

She earned her bachelor's degree from Franklin & Marshall College in Pennsylvania and earned a graduate-level certificate in local government leadership and management from Suffolk University.

Zogg is vice president of place and transportation for Tysons Community Alliance, a nonprofit that is committed to transforming Tysons, Va., into a more attractive urban center. 

He previously was the director of planning, design, and construction at Georgetown Heritage in Virginia, where he directed the reimagining of Georgetown's C&O Canal National Historic Park.

They each had 45 minutes to answer a series of questions on Saturday, and the search committee said they were both great candidates. Meeting virtually on Wednesday, the members discussed which they preferred.

"In my own personal opinion, I think both candidates could do the job and actually had different skills. But I do favor Laura, because she can hit the ground running and with the time we have now, I think she is very familiar with the organization and its strengths and weaknesses and where we go from here," said Malcolm Fick.

"I would concur with Malcolm, especially because she was the only candidate who could speak directly to what's currently going on in the Berkshires, and really had a handle on every aspect of what BRPC does, could use examples, and showed that she actually understood the demographic information when that information was clearly available on the BRPC website, and through other means, and she was the only candidate who was able to integrate our regional data, our regional demographics, into her answers, and so I find her more highly qualified," said Marybeth Mitts.

Brennan was able to discus the comprehensive regional strategy the BRPC has worked on for Berkshire County and said she made sure they included voices from all over the region instead of what she referred to as the "usual suspects."

"That was an enormous priority of ours to make sure that the outreach that we did and the input that we gathered was not from only the usual suspects, but community groups that were emerging in a lot of different corners of the region and with a lot of different missions of their own, and try to encompass and embrace as many voices as we could in that," Brennan said in her interview.

Member Sheila Irvin said she liked Brennan’s knowledge of Berkshires Tomorrow Inc.

"I think that her knowledge of the BTI, for example, was important, because that's going to play a role in the questioning that we did on funding. And she had some interesting insights, I think on how to use that," said Irvin. "And in addition, I just thought her style was important. 

"She didn't need to rush into an answer. She was willing to take a minute to think about how she wanted to move on and she did."

In her interview, Brennan was asked her plans to help expand funding opportunities since the financial structure is mainly grants and the government has recently been withdrawing some interest.

"With Berkshires Tomorrow already established, I would like to see us take a closer look at that and find ways to refine its statement of purpose, to develop a mission statement, to look at ways that that mechanism can help to diversify revenue," she said. "I think, that we have over the last several years, particularly with pandemic response efforts, had our movement to the potential of Berkshire's Tomorrow as a tool that we should be using more, and so I would like to see that be a big part of how we handle the volatility of government funding."

Member John Duval said she has excelled in her role over the years.

"Laura just rose above every other candidate through her preliminary interview and her final interview, she's been the assistant executive director for maybe a couple of years and definitely had that experience, and also being part of this BRPC, over several years, have seen what she's capable of doing, what she's accomplished, and embedded in meetings and settings where I've seen how she's responded to questions, presented information, and also had to deal with some tough customers sometimes when she came up to Adams," said Duval.

"She's done an excellent job, and then in the interviews she's just calm and thought through her answers and just rose above everyone else."

Buck Donovan said he respected all those who applied and said Zogg is a strong candidate.

"I think both and all candidates were very strong, two we ended up were extremely strong," he said.  "Jason, I liked his charisma and his way. I really could tell that there was some goals and targets and that's kind of my life."

The full commission will meet on Thursday, March 19, to vote on the replacement of retiring Executive Director Thomas Matuszko.

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