PITTSFIELD, Mass. — Adams Community Bank's (ACB) parent company, Community Bancorp of the Berkshires, MHC, announced the Bank's expansion into Pittsfield with its new branch opening at 660 Merrill Road.

 

An evening open house and ribbon cutting took place on Thursday, Dec. 1, with the new branch opening for business on Monday, Dec. 5.

 

Charles P. O'Brien, ACB President, stated that opening a branch in Pittsfield is a culmination of 18 months of effort by the entire ACB team and implementation of the Bank's strategic plan. 

 

"Our focus was on finding the right location and team to open a full-service branch in Pittsfield. This location perfectly positions us, as we see an increase in demand for our banking services from individuals and businesses in this area. It is an added benefit to have the leadership and expertise of a talented branch team that maintains strong ties

to the local community."

 

Branch Officer, Julie Zdon, leads the new location with her 17 years of banking experience.

 

She is supported by a four-person team of experienced Community Bankers, including Ava Joy, José Aguilar Lopez, Alexa Durant, and Nicole Superneau. ACB's Business Development Officer Jay Ogle will be based in the Pittsfield Branch.

 

In addition to the new branch location, ACB introduced Interactive Teller Machines (ITM) called Customer Connect. Customer Connect offers a 2-way video conference between the user and a live Customer Connect Specialist. This technology allows customers to make loan payments, deposits, cash checks, complete credit card payments, redeem Coin Machine receipts, and more.

 

"The bank's overall goals remain unchanged. ACB will continue to serve the people and businesses in Berkshire County, take great care of its customers and communities, offer the best technology, and have a branch network that makes it easy for

customers to do business with the bank," O'Brien said.

 

The Pittsfield Branch will be open Monday through Thursday from 8:30 am to 4:30 pm, Fridays from 8:30 am to 5:00 pm, and Saturdays from 8:30 am to 12:00 pm. In addition, Customer Connect Services are available Monday through Friday from 8:00 am to 6:00 pm and Saturday from 8:00 am to 2:00 pm.

 

Adams Community Bank has eight locations in the region. They are in Adams, Cheshire, Lanesborough, Lee, Lenox, North Adams, Pittsfield, and Williamstown.