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Customers line up to enter the new Burlington store in Berkshire Crossing on Friday morning.
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Store manager Ryan Traficante cuts the ribbon to open the store on Friday.
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Burlington Store Cuts Ribbon in Pittsfield

By Brittany PolitoiBerkshires Staff
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Craneville Principal Rebecca Sawyer, left, accepts a 'big check' of $5,000 from store manager Ryan Traficante. 

PITTSFIELD, Mass. — Dozens of people stood outside the new Burlington store on Friday to get a $10 coupon toward their shopping spree. 

Shoppers weren't the only beneficiaries at the ribbon cutting, as Craneville Elementary in Dalton received a $5,000 donation for back-to-school supplies. 

"The whole team here, we're all excited to be moving into Pittsfield. We've got a great team of people here working," store manager Ryan Traficante said before presenting a giant check to Craneville Principal Rebecca Sawyer. 

"And we're also excited that we get to work with partners around here, including the AdoptAClassroom program." 

Formerly "Burlington Coat Factory," the discount retailer now has 26 stores in Massachusetts and 1,115 stores nationwide. The space at 555 Hubbard Ave., Berkshire Crossing, was vacated by Staples in December after 30 years in business. 

This location has hired upward of 40 employees and continues to recruit talent. Traficante explained it is a "pretty big store," with home goods, clothing, a baby section, and a beauty section. 

"We sell a little bit of everything," he said. 

The company launched a Burlington Store Experience 2.0 initiative to make shopping easier for the customer with defined sections and increased signage. It was applied to the Pittsfield location. 

Traficante said the process of opening was a lot of work, but an exciting time.  

"It was just setting up all the fixtures and getting all the trucks with the merchandise in, hiring a whole new team. We got to explore a lot of Pittsfield, going to a lot of different places recruiting people," he said. 


"It's a great area." 

The first 100 customers on Friday received a $10 bonus card, and the promotion continues on Saturday. People flooded into the store to see what Burlington has to offer. 

Community members from Craneville wore matching shirts for the occasion. AdoptAClassroom helps offset the financial burden that teachers incur, often about $860 per year, to equip classrooms with the supplies needed for student success. 

Sawyer said teachers are "so excited" to get some extra money for supplies. The $5,000 will be divided by about 40 people, giving each classroom about an extra $125. 

"These are things that don't happen often," she said. 

"And our school year kicks off with staff on Monday, and our students join us on Wednesday, so this happening today was just kind of a really, really special way to start our school year." 

The funds will benefit classroom teachers, special educators, specialists, and related service providers at Craneville. That $125 can be substantial when you're talking about school supplies and making sure students have what they need, the principal explained. 

"And to really enhance education. I think that's sometimes what gets a little bit lost," Sawyer added. 

"We can educate kids, and we educate kids very well, but to enhance it and take it to the next level, that's really exciting." 

The store is open from 9 a.m. to 11 p.m. Monday-Saturday, and from 9 a.m. to 10 p.m. on Sundays.


Tags: new business,   donations,   ribbon cutting,   store opening,   

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Pittsfield's DPW Czar Talks Snow Plowing

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — Staffing shortages continue to stretch Pittsfield’s public works employees thin during winter storm events.

On Monday, Commissioner of Public Services and Utilities Ricardo Morales updated the Public Works Committee on snow operations. Last winter, snow maintenance and winter overtime were overspent by nearly $1.2 million, and Pittsfield saw a total of 4.77 feet of snow. 

"We place safety over everything else when we do the work we do, and one of those main things is to ensure that we have safe access for emergency vehicles. Then we consider equity, efficiency, and cost control," Morales explained. 

"… We have to do the work we're doing and if the budget is at the end of the day, at the end of the year in the negative, then we have to make sure that we can replenish that by some other means and that's why, very often, almost every year, I have not seen a year where we have not done this, we come back to the City Council to ask for funds to replenish some of the funds spent on snow and ice." 

The region saw more than a foot of snow earlier this year, and it continued to fall on Tuesday. Snow accumulation is significant because of freezing temperatures. 

This winter season to date, 4.5 feet of snow has fallen on Pittsfield, and contractors worked more than 4,000 hours.

Morales cited contractor availability, contractor rates and insurance, staffing shortages, and increasing weather unpredictability as the main challenges for snow removal operations in fiscal year 2025.  Staffing shortages continue in 2026, as the Highway Division has seven vacancies, causing "a major issue" when it comes to maintaining around-the-clock staffing during storms. 

Contractors have been brought in to supplement with larger vehicles, and Deputy Commissioner Jason Murphy and other employees have been plowing while they should be focused on quality control.  Morales pointed out that the city has worked with contractors to provide better pay and insurance standards for this winter season. 

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